Ratings based on 683 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
We made the mistake of picking the cheapest room, which had only a window into an internal space. We traveled at a hot time of year and we boiled! Do yourself a favor and get a room with a street window. The staff was very nice and the room was clean. We felt safe inside the hotel, but we took a walk and discovered a very sketchy neighborhood just across the street. So get a street-facing room and take a taxi at least to the park if you stay here.
Comment from Hotel Management
9 May 2024 by gte. ventas KARINA , Hotel Management
Thank you for sharing your experience at Hotel Mónaco. It's important to choose a room with a street window for better ventilation. I'm glad to hear the staff was nice and the room was clean. Safety first is always key; taking a taxi to nearby areas is a good suggestion. Thank you for the helpful advice!
by A verified traveler from Sunland Park
Posted 19 Mar 2024
All i need was close to property
Comment from Hotel Management
19 Mar 2024 by gte. ventas KARINA , Hotel Management
Gracias por sus comentariosle esperamos con los brazos abiertos
by A verified traveler
Posted 14 Jan 2024
The Monaco is a long time favorite. It’s convenient, safe, clean and inexpensive. The staff is wonderful and the attached restaurant is great.
by A verified traveler
Posted 2 Jan 2024
by A verified traveler
Posted 31 Dec 2023 on Hotels
by A verified traveler
Posted 13 Dec 2023
Todo muy bien
by A verified traveler
Posted 12 Dec 2023
The great staff and the great location are what's going for this hotel. The infrastructure of the hotel is really bad. The walls are too thin and you hear people in the next room. The toilet doesn't always work. If you need internet connection, it's out of question.
by A verified traveler
Posted 17 Oct 2023
Muy buena experiencia en ese hotel
by A verified traveler
Posted 21 Sep 2023
Staff very friendly
by A verified traveler
Posted 31 Aug 2023 on Orbitz
Good
