Ratings based on 120 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.8 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
This hotel was our favorite during our time in Mexico City. The location was great, close to many activities including the market and Frida Kahlo house. Staff was outstanding and very attentive. The hotel and grounds were gorgeous and well maintained. Would definitely stay again and recommend to friends and fam
Comment from Hotel Management
10 May 2024 by - H21 Boutique Accommodation, Hotel Management
Katelyn,We love hearing that you enjoyed your stay with us! We're delighted to have contributed to making your experience in Mexico City memorable. It will be a pleasure to welcome you back in the future. Thank you for recommending our hotel!
by A verified traveler
Posted 1 May 2024
Beautiful place.
Comment from Hotel Management
3 May 2024 by - H21 Boutique Accommodation, Hotel Management
Nora,Thank you for your kind words! We're delighted that you enjoyed your stay. We hope to welcome you again soon!
by A verified traveler
Posted 30 Apr 2024
Beautiful place.
Comment from Hotel Management
1 May 2024 by - H21 Boutique Accommodation, Hotel Management
Jose,Thank you for your kind words. We're delighted that you enjoyed your stay with us.Hope to see you again.
by A verified traveler
Posted 15 Apr 2024
We enjoyed our stay. The staff was extremely attentive and helpful, surprising us with a hand written thank you note delivered with a lovely tea tray our last evening. Little thoughtful touches like that as well as a beautiful decorated room made a trip extra special.
Comment from Hotel Management
15 Apr 2024 by H21 Boutique Accommodation, Hotel Management
Lisa,We're delighted to hear that you enjoyed your stay! Our team strives to provide exceptional service and create memorable moments for our guests. We look forward to welcoming you back in the future.
by A verified traveler from clarks summit
Posted 12 Apr 2024
Really well appointed rooms
Comment from Hotel Management
15 Apr 2024 by H21 Boutique Accommodation, Hotel Management
Ajay,We're thrilled you appreciated the room! Our goal is to ensure every aspect of your stay is comfortable and enjoyable.Hope to see you again in the future!
by A verified traveler
Posted 8 Apr 2024
Wonderful hotel that we would recommend to anyone! Everything about it was perfect. We traveled with two teens and had the best time.
Comment from Hotel Management
8 Apr 2024 by H21 Boutique Accommodation, Hotel Management
Tracy, Thank you so much for your glowing recommendation! We're thrilled to hear that you had such a fantastic time at our hotel. We look forward to welcoming you back for more memorable experiences in the future!
by A verified traveler
Posted 27 Mar 2024
We spent the last 5 nights in this amazing boutique hotel. I highly recommend if you are looking for an off-the-beaten-path place to stay in CDMX. Location, service, comfort, attentional to detail all top notch!!!!
Comment from Hotel Management
27 Mar 2024 by H21 Boutique Accommodation, Hotel Management
Heather,Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience during your stay with us. It was a pleasure hosting you, and we look forward to welcoming you back again in the future!
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by H21 Boutique Accommodation, Hotel Management
Christian,Thank you very much for your excellent rating. It brings us joy to know that you enjoyed your stay with us. We hope to welcome you once again.Best regards,
by A verified traveler
Cute Base for Exploring Coyoacán
Posted 25 Feb 2024 on HotelsCute hotel in the centre of Coyoacán. The staff were great - friendly, helpful, and attentive. The coffee, water, and snacks were a nice touch. The room was nice and the private patio was a great place to relax.
Comment from Hotel Management
26 Feb 2024 by H21 Boutique Accommodation, Hotel Management
Philip,Thank you very much for sharing your feedback and for the excellent rating you gave us on Hoteles.com. We're delighted to hear that you enjoyed your stay with us. We will continue working hard to improve our service and facilities so that when you visit us again in the future, the rating will be even higher. Ensuring the comfort of our guests is our top priority.Best regards,
by A verified traveler
Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by H21 Boutique Accommodation, Hotel Management
Eva, We appreciate your excellent rating you left on the Hoteles.com page. We're delighted to know that you enjoyed your stay with us. We look forward to welcoming you again soon. Best regards,
