Ratings based on 1,874 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
Convenient and easy to get around, I would recommend this hotel for anyone
by A verified traveler
Posted 4 May 2024
Loved the property the customer service, I was a little hesitant due to the previous reviews by other Expedia reviews but my stay was awesome and great! Will be back loved it
by A verified traveler
Posted 3 May 2024
It had a lot of trees which I liked. It was close a lot of cool places and dining areas. The people are friendly.
Comment from Hotel Management
3 May 2024 by Concierge, Hotel Management
Dear RuthWe are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
by A verified traveler
Posted 3 May 2024
It’s an old building but the service make it up for it.
Comment from Hotel Management
3 May 2024 by Concierge, Hotel Management
We are sincerely grateful for the time you spent to share your comments on your recent stay in our Galería Plaza Reforma hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Cordially.Concierge Reforma.
by A verified traveler
Posted 3 May 2024
I like it
Comment from Hotel Management
3 May 2024 by Concierge, Hotel Management
We appreciate your rating, praising your recent visit to our Galería Plaza Reforma hotel and delighted to know that we were able to meet your expectations.Cordially.Concierge Reforma.
by A verified traveler from Irapuato
Posted 2 May 2024
Buena ubicación, buen servicio.
Comment from Hotel Management
2 May 2024 by Concierge, Hotel Management
Apreciamos enormemente el tiempo dedicado a calificar su reciente experiencia en nuestro hotel, en Galería Plaza Reforma siempre nos esforzamos en superar las expectativas de nuestros clientes. Su calificación nos ayudará a alcanzar ese objetivo.Cordialmente.Concierge Reforma.
by A verified traveler
Posted 1 May 2024
Good
Comment from Hotel Management
3 May 2024 by Concierge, Hotel Management
Estimado UrielGracias por haber elegido Galería Plaza Reforma, apreciamos mucho su calificación y que se haya tomado el tiempo de compartirla.Esperamos tener la oportunidad de volver a atenderle pronto en el futuro. Saludos,
by A verified traveler
Posted 1 May 2024
The breakfast buffet was outstanding, lots of options, fresh squeezed juices daily.
Comment from Hotel Management
1 May 2024 by Concierge, Hotel Management
Dear ElizabethAgain we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon
by A verified traveler
Posted 1 May 2024
Room service was amazing
Comment from Hotel Management
1 May 2024 by Concierge, Hotel Management
Dear NaomiThank you again for this heartwarming review of your stay with us, we look forward to your next visit.
by A verified traveler
Posted 30 Apr 2024
Great hotel and lovely staff
Comment from Hotel Management
30 Apr 2024 by Concierge, Hotel Management
Thank you very much for sharing this great review of your recent stay at Galería Plaza Reforma We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.Cordially.Concierge Reforma.
