Ratings based on 47 Verified Reviews

4.5 out of 5
65% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Feb 2024
Beautiful place? Great location
Comment from Hotel Management
18 Mar 2024 by Chalet team., Hotel Management
Thank you very much for your comments, this motivates us to continue striving.
5 out of 5
by A verified traveler

Posted 21 Sep 2023
Excellent location. Friendly and respectful staff.
Comment from Hotel Management
26 Sep 2023 by Chalet del Carmen Coyoacán Staf., Hotel Management
Thank you very much for your comments, we are pleased to know that we met your expectations. and we hope to have your presence on some new opportunity. greetings.
5 out of 5
by A verified traveler from Chicago

Posted 26 Aug 2023
Good location. Well kept facilities.
Comment from Hotel Management
5 Sep 2023 by Team Chalet del Carmen Coyoacán., Hotel Management
Thank you for your comments, we look forward to seeing you again.
5 out of 5
by A verified traveler

Lovely, in every way!

Posted 20 Mar 2023 on Hotels
An absolute must-stay if you're looking for a beautiful, comfortable and perfectly located spot in Coyoacán. Located on a sleepy street, the Chalet has a lovely atrium central garden, and has incredibly helpful and friendly staff. There's a reason I've returned to stay here three times!
Comment from Hotel Management
23 Mar 2023 by RV, Hotel Management
Thank you very much for your comments and we look forward to your next visit.
4 out of 5
by A verified traveler

Posted 14 Mar 2023 on Hotels
Comment from Hotel Management
23 Mar 2023 by RV., Hotel Management
Your comments help us improve, we hope soon to pass that 8 to a 10.
5 out of 5
by A verified traveler

Posted 28 Nov 2022
Very friendly staff - great room - great and safe location
5 out of 5
by A verified traveler from Long Beach

Posted 23 Oct 2022
Great place in a great location, and a very helpful staff.
5 out of 5
by A verified traveler

Posted 5 Oct 2022
THANK YOU FOR A GREAT STAY! Staff makes you feel like family. Hotel is intimate & you feel like you're staying with relatives. It is located in a quiet neighborhood. Doesn't look like a hotel from the outside. We were greeting by owner, very kind. Beware that you may have to climb stairs a few times to get to your room. But I would definitely stay here again. Everything was walking distance.
5 out of 5
by A verified traveler

Posted 13 Sep 2022
When I got there it felt as if I was coming home. They accommodated my room with an extra bed in the case my father who lives in Mexico D.F. wanted to stay. This was a result of a short conversation I had with Manuel, who owns Chalet del Carmen with his wife. Everyone is friendly and made me feel welcomed. Highly recommend staying here. The area is beautiful. Near restaurants and walking distance from the Frida Kahlo Museum. Overall, I love this place and will be back on my future visits to Mexico City.
5 out of 5
by A verified traveler

Posted 30 Oct 2019 on Orbitz
Wonderful rooms, excellent location, attentive staff