Ratings based on 967 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Shopping center across the street was difficult to get to, but it was nice. It would be nice if they had a little store inside the hotel as well. These qualms aside, it was a great place to stay.
Comment from Hotel Management
31 May 2024 by Arturo Espinosa - Dir. General , Hotel Management
Muchas gracias por haberse hospedado con nosotros. Ha sido un placer atenderle. Le esperamos pronto nuevamente. Saludos cordiales.
by A verified traveler from Matamoros
Posted 19 May 2024
Goog
Comment from Hotel Management
20 May 2024 by Arturo Espinosa - Dir. General , Hotel Management
Muchas gracias por haberse hospedado con nosotros. Ha sido un placer atenderle. Le esperamos pronto. Saludos cordiales.
by A verified traveler
Posted 13 May 2024
Exelent service this is my hotel
Comment from Hotel Management
13 May 2024 by Arturo Espinosa / Director General, Hotel Management
Muchas gracias por haberse hospedado con nosotros.Ha sido un placer atenderle.Le esperamos pronto.Saludos cordiales.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
28 May 2024 by Arturo Espinosa / Director General, Hotel Management
Muchas gracias por hospedarse con nosotros y compartir su experiencia durante su estancia.Le esperamos pronto nuevamente.Saludos cordiales.
by A verified traveler
Posted 24 Apr 2024
Everyone was wonderful. The restaurant was fantastic and the service was great. The only problem is htat I had travelled without my phone and I asked for a wake up call and they forgot. That was not so cool.
Comment from Hotel Management
24 Apr 2024 by Arturo Espinosa / Director General, Hotel Management
Thank you for staying with us.Im glad to know that you had a pleasant stay.I would like to apologize for the inconvenience with the wake up call, your satisfaction is very important for us.We look forward to serve you again soon.Kind Regards.
by A verified traveler from Aurora
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Arturo Espinosa / Director General, Hotel Management
Muchas gracias por haberse hospedado con nosotros.Ha sido un placer atenderle.Le esperamos pronto.Saludos cordiales.
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
10 May 2024 by Arturo Espinosa / Director General, Hotel Management
Muchas gracias por haberse hospedado con nosotros.Ha sido un placer atenderle.Le esperamos pronto.Saludos cordiales.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
7 May 2024 by Arturo Espinosa - Dir. General , Hotel Management
Muchas gracias por su preferencia. Ha sido un placer atenderle. Le esperamos pronto. Saludos cordiales.
by A verified traveler
Posted 25 Mar 2024
The staff as usual goes above and beyond
Comment from Hotel Management
25 Mar 2024 by Arturo Espinosa - Dir. General , Hotel Management
Muchas gracias por su preferencia. Nos complace saber que nuestro equipo le ha brindado un buen servicio. Le esperamos pronto. Saludos cordiales.
by A verified traveler from LOUISVILLE
Posted 22 Mar 2024
Excelente ubicación. A
Comment from Hotel Management
22 Mar 2024 by Arturo Espinosa / Director General, Hotel Management
Muchas gracias por haberse hospedado con nosotros.Ha sido un placer atenderle.Le esperamos pronto nuevamente.Saludos cordiales.
