Ratings based on 988 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Stay in this hotel about 2/3 times a year, i love that it is safe, clean and hotel staff all have great customer service
Comment from Hotel Management
18 May 2024 by HOTEL COLONIAL MEXICALI, Hotel Management
We love having you at home, it will always be a pleasure to serve you.Thanks for the confidence.
by A verified traveler from South gate
Posted 13 May 2024
Comment from Hotel Management
18 May 2024 by HOTEL COLONIAL MEXICALI, Hotel Management
Muchas gracias por su preferencia, para nosotros es muy importante su opinión.Vuelta pronto.
by A verified traveler
Posted 5 May 2024
I have been coming here for 25 yrs 😊
by A verified traveler
Posted 4 May 2024
Not what it was expected
Comment from Hotel Management
17 May 2024 by HOTEL COLONIAL MEXICALI, Hotel Management
We regret not having met your expectations, your opinion helps us to constantly improve. Thank you for staying with us.
by A verified traveler
Posted 29 Apr 2024
Beds too small and no blankets in the room.
Comment from Hotel Management
4 May 2024 by HOTEL COLONIAL MEXICALI, Hotel Management
YOUR OPINION IS VERY IMPORTANT TO US AS IT HELP US IMPROVE OUR SERVICE. THANK YOU FOR STAYING WITH US.
by A verified traveler
Posted 28 Apr 2024
We love Hotel Colonial they have Confortable beds , friendly staff and clean rooms
Comment from Hotel Management
4 May 2024 by HOTEL COLONIAL MEXICALI, Hotel Management
THANK YOU VERY MUCH FOR YOUR COMMENTS, IT IS A PLEASURE TO SERVE YOU. COME BACK SOON.
by A verified traveler
Posted 28 Apr 2024
Great location, excellent service
Comment from Hotel Management
4 May 2024 by HOTEL COLONIAL MEXICALI, Hotel Management
THANK YOU VERY MUCH FOR YOUR COMMENTS, IT IS A PLEASURE TO SERVE YOU. COME BACK SOON.
by A verified traveler
Posted 28 Apr 2024
Bathroom Clogged
Comment from Hotel Management
30 Apr 2024 by HOTEL COLONIAL MEXICALI, Hotel Management
We are sorry for the inconvenience, your opinion is very important to us as it helps us to constantly improve.
by A verified traveler
Posted 23 Apr 2024
Great area
Comment from Hotel Management
30 Apr 2024 by HOTEL COLONIAL MEXICALI, Hotel Management
Muchas gracias por su preferencia, esperamos volver a atenderle muy pronto.
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Lilian, Hotel Management
Agradecemos su comentario ya que nos ayuda a mejorar constantemente.
