Ratings based on 879 Verified Reviews

4.6 out of 5
83% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jun 2024
A lot of places to eat nearby. Very clean, staff was very friendly
Comment from Hotel Management
14 Jun 2024 by Fernando, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager
4 out of 5
by A verified traveler from El Centro

Posted 2 Jun 2024
Hotel is clean and comfortable. The area is walkable with many good options for dining.
Comment from Hotel Management
4 Jun 2024 by Fernando, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager
4 out of 5
by A verified traveler

Posted 27 May 2024
They speak English.
Comment from Hotel Management
27 May 2024 by Fernando, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2024
1 out of 5
by A verified traveler

Posted 15 May 2024
Comment from Hotel Management
6 Jun 2024 by Kathia C., Hotel Management
Estimada Laura, lamentamos enormemente que su estancia no fuera placentera, por lo cual nos gustaría saber un poco más y poder tomar las medidas necesarias.Esperamos de antemano nos brinde nuevamente la oportunidad de recibirle.Dejo la información donde puede contactarme directamente al +52 686 841 8122 o al correo de reservaciones@hiesmexicali.com
5 out of 5
by A verified traveler

Posted 6 May 2024
Good service
Comment from Hotel Management
7 May 2024 by Fernando, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Ok
Comment from Hotel Management
29 Apr 2024 by Fernando, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Fernando KinijaraSales Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2024
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Everything was great.
Comment from Hotel Management
23 Apr 2024 by Kathia C., Hotel Management
Dear Yesenia, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.