Ratings based on 297 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
The location was the best. Did not like cold waffles and cold crepe at breakfast.
Comment from Hotel Management
16 Apr 2024 by Loyse, Hotel Management
Cher Earl,Thank you very much for having taken the time to leave us a few words after your venue to our place.We are happy to see you had a good stay in overall. Do not hesitate in case you find something you don't like and want a solution to tell us at the moment because most of the time we can bring this solution to you. For instance, we could have prepare you hot crepes and waffles just for you...Best regards,Loyse and all the staff team
by A verified traveler
Posted 27 Mar 2024
The hotel is in a great location with friendly helpful staff.
The rooms are very spacious and spotlessly clean , the breakfast has a very good range of different food available excellently prepared and set out , the whole hotel has a relaxed atmosphere , fifteen of us stayed for four nights and loved it , Metz is a lovely city .
Comment from Hotel Management
30 Mar 2024 by Loyse, Hotel Management
Cher John,Thank you so much for this very nice review that you wrote us after your venue to our place.We are extremely happy to see you had more than a good time with us in Metz.We did indeed everything we could to make you feel comfortable and it's always nice to see it was a success.We really hope we can have the chance to see you again around here, Metz is beautiful and always full of surprises.Best regards,Loyse and all the staff team
by A verified traveler from MIAMI
Posted 9 Feb 2024
by A verified traveler
Posted 27 Jan 2024
Hotel is promising and the staff were friendly. We were unfortunately woken twice by fire alarms. The old fashioned heating system also creaks and makes a huge amount of noise. Shower limited to handheld over bath rather than a stand up.
by A verified traveler
Posted 24 Jan 2024
Great
Comment from Hotel Management
4 Feb 2024 by Allana, Hotel Management
Dear guest, Thank you for taking the time to leave us a review about your stay in Metz. Kind regards, Allana and all the team.
by A verified traveler
Posted 19 Jan 2024 on Hotels
Comment from Hotel Management
20 Jan 2024 by Loyse, Hotel Management
Cher client,Merci beaucoup pour votre avis scintillant suite à votre visite au sein de notre établissement.Nous sommes très contents de constater que vous avez passé un agréable moment en notre compagnie sur Metz.Nous espérons avoir la chance de vous revoir prochainement.Bien cordialement,Loyse et toute l'équipe
by A verified traveler
Posted 29 Dec 2023
The hotel was outstanding in every way .The staff were extremely attentive, nothing to much trouble . The location marvellous and the hotel bedroom suits immaculate with everything one bbedsneeded.
Comment from Hotel Management
31 Dec 2023 by Loyse, Hotel Management
Cher Jeremy,Thank you very much for your terrific review !We are so happy to see you had a good time with us in Metz. It was our pleasure to make your stay as comfy as possible.We hope to have the chance to receive you again.Best regards,Loyse and all the staff team
by A verified traveler
Posted 16 Dec 2023 on Hotels
Comment from Hotel Management
13 Jan 2024 by Loyse, Hotel Management
Chère Lara,Merci pour votre avis plus que positif suite à votre venue au sein de notre établissement.Nous sommes heureux de voir que vous avez passé un agréable moment sur Metz en notre compagnie.Nous espérons avoir la chance de vous revoir lors d'un prochain séjour.Bien cordialement,Loyse et toute l'équipe
by A verified traveler
Great friendly staff and service
Posted 5 Aug 2023 on HotelsComment from Hotel Management
7 Aug 2023 by Loyse, Hotel Management
Cher client,Thank you very much for this shiny comment that brings us a lot of joy and comfort in the work that we do.We hope that we will have the chance to see you again for a new stay.Best regards,Loyse and all the staff team
by A verified traveler
Posted 17 Jul 2023 on Hotels
Comment from Hotel Management
18 Jul 2023 by Léa et l'équipe, Hotel Management
Madame, Monsieur,Nous vous remercions chaleureusement pour votre excellente évaluation de notre hôtel. Votre note étoilé est très appréciée. Nous sommes ravis que votre séjour se soit déroulé de manière satisfaisante et que vous ayez passé un agréable moment parmi nous. Votre satisfaction est notre plus grande récompense. Nous espérons avoir le plaisir de vous accueillir à nouveau dans un futur proche et de vous offrir une expérience encore meilleure. Merci encore d'avoir choisi notre hôtel et au plaisir de vous revoir bientôt !
