Ratings based on 131 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
This property was adorable - it was like staying in a bed & breakfast. The property is right down the street from the cathedral as well as the main square, and there are plenty of restaurants and shopping options in the area. Great value!
Comment from Hotel Management
12 Jun 2024 by The reception, Hotel Management
Dear Elizabeth,thank you for your review !We are glade to hear that you enjoyed the stay with us. We look forward to welcoming you again.Best regards,
by A verified traveler
Posted 15 May 2024
This is an old hotel with lots of charm and character. Get the breakfast. It was on another level!
Comment from Hotel Management
17 May 2024 by the reception, Hotel Management
dear Laurie,thank you for your lovely review. We are glad to hear that you enjoyed your stay, especially the breakfast.We look forward to welcoming you again.Regards,
by A verified traveler
Posted 6 May 2024
The cathedral view of this property is amazing. In general, the hotel is great - everything functioned, staff was helpful, rooms are really nice. We stayed in the annex, which was slightly less convenient (not a huge deal, though). And it took several hours to get a roll-away bed for our daughter. There is no shower curtain/glass on the bathtub, which makes it really hard to not make a mess. And there was a glass recycling facility right outside our room (not the hotel's fault, obviously), which was loud during much of the day. But the hotel itself was really nice, tons of restaurants nearby, great location.
Comment from Hotel Management
17 May 2024 by the reception, Hotel Management
dear Hilarie,thank you for the time you take to share your expierience. We are happy that you enjoyed the stay, the view and the location. be sure that we will take you remarks into consideration.We hope to see you soon again.Regards,
by A verified traveler
Posted 23 Apr 2024
Place was old and the room very small and no elevator.
Comment from Hotel Management
26 Apr 2024 by La réception., Hotel Management
dear,we are sorry to hear that your stay wasn't as expected. We try to maintain the vintage style since the building dates back to the 18th century, which is also why we don't have an elevator.We wish you a lovely day.
by A verified traveler
Posted 11 Apr 2024
Charming rooms, but beware several are three doors away in a separate building, and up some steep wooden open stairs - novel, but with no lift. The “shower” in our room was a shower attachment on a kidney-shaped bath, with nothing on the wall to hold it up - so no walk in shower. During our stay we had no working wifi, and no tv, and the zircon wasn’t working effectively, but we received no discount, so our room was not provided as advertised: disappointing. The location is excellent, and the rooms tidy and nicely furnished, but make sure to ask for a view over to the Cathedral. Breakfast is not inclusive: we skipped it and didn’t miss it. There are several coffee shops nearby, and some pleasant places next door to eat and drink in the evening.
Comment from Hotel Management
26 Apr 2024 by La réception., Hotel Management
Dear Christopher,thank you for the time you take to share your experience with. It seems like we haven't met your expectation, and we are sorry for that. Yes, we have had some problem with the Tv and wifi connection during your stay and we just managed that. We will take note about the shower. We will be glad to welcome you again in better condition.Best regards,
by A verified traveler
Posted 30 Dec 2023
Absolutely lovely place with wonderful staff. Convenient location, and waking up to see the cathedral from our room was the highlight of our stay.
Stars deducted only because unfortunately our room had no main shower, just a handheld shower over a bath. Everything was clean and well looked after though.
Note there is no on-site parking, and in the annexe at least, no lift. The stairs keep you fit though!
by A verified traveler
Posted 18 Dec 2023
Location was perfect and just a beautiful old world hotel
by A verified traveler
Posted 16 Dec 2023
by A verified traveler
Highly recommended character hotel
Posted 7 Dec 2023 on HotelsCouldn't have a better location - right in the centre of Metz, opposite the cathedral. Lovely helpful staff (reception, chamber, breakfast), beautiful old building with character. Loved it!
by A verified traveler
Posted 25 Nov 2023
Although no on site parking the car park is very close by. Staff exceptionally helpful and friendly. Room very clean and comfortable. Definitely going back.
