Ratings based on 954 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Far from Venice but bus is available with 10-15 walking distance
by A verified traveler
Posted 6 May 2024
Only drawback is that breakfast is poor
by A verified traveler from Windham
Posted 29 Apr 2024
The bathroom toilet doesn’t have wate
by A verified traveler
Posted 28 Apr 2024
Novotel exceeded all expectations with its excellent location, just a stone's throw away from major attractions. The service was top-notch, with staff going above and beyond to ensure a comfortable stay. The food was delicious, offering a variety of options to cater to all tastes. And to top it off, the value for money was exceptional, making Novotel a standout choice for any traveler looking for a memorable experience.
by A verified traveler
Posted 7 Apr 2024
This hotel was good and well positioned for our short stay in the city. We would recommend it to a family or businesses traveler
by A verified traveler
Posted 15 Feb 2024
by A verified traveler
Posted 4 Nov 2023
Our stay here was not possible due to a strike of personnel doing cleaning and maintenance but they rebooked us in a hotel of similar quality and provided a taxi to the new location and paid for it
by A verified traveler
Posted 16 Oct 2023
by A verified traveler
Posted 6 Oct 2023
Close to Venice but surrounding area was not appealing.
by A verified traveler
Posted 5 Oct 2023
I woke up with bite marks all over my legs. I’m freaking out that they may have bed bugs in their room. I attempted to call to speak to the manager regarding this, and was told that they weren’t in, that they were in a meeting etc. I told the front desk person what the problem was and they told me to call back, and then to send an email with my concern. I told them bed bugs are a SERIOUS issue that they need to check and address right away. They told me to write an email. I got a hold of the Expedia rep and they said they would advocate for me and that someone would follow up with them. It’s been 2 days and I have heard nothing. I will be disposing if my items upon returning home and hope to god no one else picks them up upon their travels. No feedback from hotel, no one reached out, no help whatsoever. Just stress for the whole family.