Ratings based on 175 Verified Reviews
3.9 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Poole
Posted 4 May 2024
It is very noisy at night ( Friday ).The bar next door plays loud music with people drinking in the street until 2am.!!!! Finally they go home at about 3am. It is such a shame because everything else is so good. I can not recommend it for this reason.
Comment from Hotel Management
5 May 2024 by Monica, Hotel Management
Dear guest, thank you for taking time to write a review about our hotel. I'm delighted to learn that you had an enjoyable experience with us. I am sorry to hear that you were bothered by street noise, I hope you understand this isn't our fault.We look foward to welcoming you back. Warm regards
by A verified traveler
Posted 12 Oct 2023 on Wotif
Everything worked.
Comment from Hotel Management
12 Oct 2023 by Monica, Hotel Management
Dear guest, Thank you for taking the time to leave us a review.Regards
by A verified traveler from Brisbane
Posted 10 Oct 2023
Good room comfortable bed and most importantly very clean
Comment from Hotel Management
11 Oct 2023 by Monica, Hotel Management
Dear guest, thank you for your review. We are happy that you enjoyed Hotel La Residenza. Regards
by A verified traveler
Posted 29 Jul 2023 on Hotels
Comment from Hotel Management
30 Jul 2023 by Monica, Hotel Management
Gentile ospite, è stato un piacere averla nella nostra struttura. Grazie per il suo feedback.
by A verified traveler
Posted 30 Apr 2023 on Hotels
by A verified traveler
Posted 15 May 2022 on Hotels
Receptionist was excellent, very professional, knowledgeable and friendly. She made check-in and checked a great experience.
by A verified traveler
good deal
Posted 5 Apr 2022 on HotelsA very good experience!
by A verified traveler
Posted 27 Feb 2022
Excelent clean and well copretive staff
by A verified traveler
Reasonable
Posted 8 Sep 2020 on HotelsGood location. Close to shops and bars but quiet. Nice big room with kitchen. Bathroom was a bit small but okay. Everything was reasonable.
by A verified traveler
choose another hotel
Posted 3 Jan 2020 on HotelsNo breakfast, tv not working, heating too noisy
Comment from Hotel Management
7 Jan 2020 by CHARLOTTE, Hotel Management
Dear customer, Thank you for your review.
We are sorry you did not enjoy your stay in our hotel.
Breakfast is served daily to our customers, but it was not included in your booking.
In any case, all customers are always told and given the opportunity to do it.
The tvs work in all the rooms, maybe you had difficulty turning it on,
if you had asked at the reception we would have helped.
The radiators cannot make noise,
Air conditioners can do it sometime but in winter time they are turned off.
Thank you
Regards
Charlotte
