Ratings based on 212 Verified Reviews

4.7 out of 5
88% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Great little place!

Posted 13 Nov 2023 on Hotels
Loved the views frim our terrace, and our picnic breakfasts were just perfect. Its a little off the beaten track, but worth the drive.
5 out of 5
by A verified traveler

Posted 29 Oct 2023 on Hotels
Parfait👌 juste la route pour s’y rendre qui est un peu rock’n’roll mais fallait aussi s’y attendre😏
4 out of 5
by A verified traveler

Posted 22 Oct 2023
Hotel is very nice. It is family run. Loved the view overlooking the river. Really calm and tranquil. Very nice hosts. The main issue with this was with Expedia booking. They failed to tell us that this hotel does not accept credit cards— they only accept cash. We found out when we were already in Portugal. Hosts were apologetic and told us that Expedia has been told multiple times about the payment in cash only. Despite my e-mails to Expedia team, I never received any response. Very disappointed with Expedia.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2023
4 out of 5
by A verified traveler

Posted 10 Oct 2023
The property is all about the views, which are amazing. The infinity pool is gorgeous. We were told we had a room with a view. We actually had a room with no windows, only a side door that opened onto a patio which had gorgeous views, but not the room itself. Breakfast in the morning was excellent served on the patio. The room had spotty wifi. Better wifi was available in the public living room. The property is far from almost everything. To get to it are a lot of narrow, winding roads. The little town of Masao Frio had very few restaurant choices. The next closest town is 20 minutes on scary roads for driving at night. The staff were less than helpful and not all of them friendly. We were told we did not need a dinner reservation at their recommended place if we got to town before 7:30. At 7:15 the restaurant said their next available table was after 9 PM. We were told at check-in that we had to prepay with cash, no credit cards accepted. Lucky we just about had enough cash; we were not told in advance.
5 out of 5
by A verified traveler

A Dream to Relax In

Posted 6 Oct 2023 on Hotels
Such a relaxing, elegant respite from an enchanting day in the Douro Valley...of course. With an salt water infinity pool and picnic breakfast delivered to the room, and a million dollar (Euro?) view of the Douro River, surrounded by vinyards; and friendly, responsive staff...it doesn't get better than this.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2023 on Hotels