Ratings based on 334 Verified Reviews

4.1 out of 5
87% of guests recommend
4.1 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Stayed here twice now, both times in June. All staff are really friendly, and the room are clean, tidy and have everything you need. The food is delicious, breakfast is more than ample, with various options too. Ideal for families or anyone visiting the Brecon Beacons.
3 out of 5
by A verified traveler

Posted 30 May 2024
Whilst I enjoyed our stay, the hotel is tired and is in need of updating. For example, our room had wall paper hanging from the ceiling, a shower that was hand held with no curtain to keep the water in and this morning, no cold water to have an actual shower. The pool area is spacious but again, needs money spent on it. I was sat in the hot tub with no tiles where I was actually seated as they’ve come away. That said, my son loved the pool and the location of the hotel is fabulous so that you could go for a decent hike in the numerous national parks and return for a swim. Staff were super friendly and dinner was freshly prepared using local ingredients. A good place to use as a base for a range of outdoor activities.
4 out of 5
by A verified traveler

Posted 23 May 2024
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3 out of 5
by A verified traveler

Posted 4 Apr 2024
Our room had very creeky floor boards quite dated needed work doing in the room, paint coming and cracking off the radiator, fan made terrible nosie. From staying in other suites within the hotel before which were amazing (which is why I came back) it was quite disappointing!
Comment from Hotel Management
7 Apr 2024 by Anne, Hotel Management
Thank you for taking the time to write a review of your stay with us, your comments have been past onto the relevant departments.
5 out of 5
by A verified traveler from BANBURY

Posted 2 Apr 2024
Great location, facilities and staff are lovely.
Comment from Hotel Management
7 Apr 2024 by Anne, Hotel Management
Thank you for taking the time to write a review of your stay with us
5 out of 5
by A verified traveler

Posted 27 Mar 2024
Amazing location and staff
Comment from Hotel Management
7 Apr 2024 by Anne, Hotel Management
Thank you for taking the time to write a review of your stay with us.
5 out of 5
by A verified traveler

Superb cooking and comfortable hotel

Posted 28 Feb 2024 on Hotels
Warm welcome. Spacious room but road noise at night was constant. Quality of dinner menu and cooking was outstanding.
Comment from Hotel Management
7 Apr 2024 by Anne, Hotel Management
Thank you for taking the time to write a review of your stay with us
4 out of 5
by A verified traveler

Posted 28 Feb 2024
Comment from Hotel Management
7 Apr 2024 by Anne, Hotel Management
Thank you for your review!
5 out of 5
by A verified traveler

Posted 25 Feb 2024
Comfortable, lovely food, service , good spa,
Comment from Hotel Management
7 Apr 2024 by Anne, Hotel Management
Thank you for taking the time to write a review of your stay with us
5 out of 5
by A verified traveler

Posted 24 Feb 2024
Comment from Hotel Management
7 Apr 2024 by Anne, Hotel Management
Thank you for your review!