Ratings based on 590 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
3 Jun 2024 by General Manager, Hotel Management
Dear James,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience being less than satisfactory during your stay at our hotel. Please accept our sincere apologies for any inconveniences you may have encountered.We strive to provide exceptional service and amenities to all our guests, and we are disappointed to learn that we fell short during your visit.Please know that your feedback is invaluable to us, and we will use it to improve our services so that we can provide a better experience for all our guests in the future.Thank you again for sharing your comments with us. We hope to have the opportunity to welcome you back and demonstrate the true quality of our hospitality.Warm regards,Sure Stay Hotel Meridian MS
by A verified traveler from Port Isabel
Posted 28 May 2024
Nice property for one night travel needs. Would return.
Comment from Hotel Management
29 May 2024 by Sure Stay Hotel Meridian, Hotel Management
Dear John,Thank you for your kind review! We’re delighted to hear that our property met your needs for your one-night stay. Your willingness to return is the highest compliment we could receive. We continuously strive to provide a comfortable and convenient experience for our guests, and we’re glad we could achieve that for you. Should you have any suggestions for how we can make your next stay even better, please feel free to share. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 28 Apr 2024
Was able to book quickly and room was good...
Comment from Hotel Management
28 Apr 2024 by General Manager, Hotel Management
Dear Cynthia,Thank you for your feedback. We are pleased to hear that you found the booking process quick and that you enjoyed your room. If there is anything specific you feel we could improve on to earn a higher rating in the future, please do let us know. We appreciate your time and hope to welcome you back soon.Warm regards,Sure Stay Hotel Meridian
by A verified traveler from Dinuba
Posted 13 Apr 2024
Comment from Hotel Management
6 May 2024 by General Manager, Hotel Management
Dear Marian,Thank you for your review. We are glad that you enjoyed your stay and appreciated the amenities we provided. We look forward to serving you again soon. In the meantime, please let us know if there is anything else we can do to make your next stay even better.
by A verified traveler
Posted 10 Apr 2024
This hotel is an updated old hotel with thin walls. We could hear the guy in the next room coughing, the person in the room above us walking across the floor, and during the night we could hear someone outside our door. My husband got up in the middle of the night to check outside the door to make sure we were safe. We got up and out early.
Comment from Hotel Management
10 Apr 2024 by General Manager, Hotel Management
Dear Janet,Thank you for taking the time to leave a review. We appreciate you acknowledging our recent renovations. We sincerely apologize that the noise from neighboring rooms disrupted your sleep. We understand this can be frustrating.We're constantly looking for ways to improve the guest experience. We're exploring soundproofing solutions to better insulate our rooms. In the meantime, if you ever stay with us again, please let us know in advance if you have a noise sensitivity, and we'll do our best to place you in a quieter room.We hope this won't deter you from a future stay.Sincerely,Sure Stay Hotel
by A verified traveler
Posted 8 Apr 2024
Enjoyed our stay!
Comment from Hotel Management
10 Apr 2024 by General Manager, Hotel Management
Dear Jeffrey,Thank you for taking the time to leave us a 4-star review! We're glad you enjoyed your stay at our hotel.Your feedback helps us continuously improve and ensure future guests have an exceptional stay.Thanks again for choosing us!Sincerely,Sure Stay Hotel, Meridian MS
by A verified traveler
Posted 1 Apr 2024
place was perfect we enjoyed!
Comment from Hotel Management
1 Apr 2024 by General Manager, Hotel Management
Dear Kenny,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!
by A verified traveler
Posted 24 Mar 2024
Sheets are dirty, sticky with hair.
Comment from Hotel Management
27 Mar 2024 by General Manager, Hotel Management
Dear Loretta,We sincerely apologize for the inconvenience caused by the condition of the sheets during your stay. We strive to maintain high standards of cleanliness, and your feedback is invaluable in addressing areas for improvement. Rest assured, we have taken immediate action to rectify this issue and ensure all our guests enjoy a comfortable stay. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.
by A verified traveler
Posted 11 Mar 2024
Good, clean, safe place to overnight in passing through on the I-20 corridor. Solid breakfast.
Comment from Hotel Management
3 Apr 2024 by General Manager, Hotel Management
Dear Kristin,Thank you for your review! We're pleased to hear that you found our hotel to be a good, clean, and safe place for an overnight stay along the I-20 corridor. It's wonderful to know that you enjoyed our solid breakfast offerings as well. Providing a comfortable and convenient experience for our guests is always our priority. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 28 Feb 2024
Ok
Comment from Hotel Management
3 Apr 2024 by General Manager, Hotel Management
Dear Lew,Thank you for your feedback. We value your input and aim to improve. If there's anything specific we can do to enhance your experience, please let us know. We hope to have the opportunity to exceed your expectations in the future.
