Ratings based on 56 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
This property was very nice! The staff was excellent and the breakfast was amazing! I felt very safe and the neighborhood is not bad at all. We walked around everywhere and did not feel unsafe. I would highly recommend.
Comment from Hotel Management
15 Jun 2024 by Alberto Moreno, Hotel Management
Thanks so much for your comments! We will keep on working hard to improve every day. Hope to see you guys again soon!
by A verified traveler
Posted 14 Jun 2024
I really enjoyed staying at Villa Orquidea. The staff was kind and accommodating. The communication was great from start to finish. The free breakfast was delicious. The room was clean and the bed was very comfortable. I will definitely be back when visiting Merida.
Comment from Hotel Management
15 Jun 2024 by Alberto Moreno, Hotel Management
Thank you so much for your comments! It will be our pleasure to welcome you back again anytime!
by A verified traveler
Great for family of 4
Posted 18 Mar 2024 on HotelsGreat beds, secure, walkable to many areas and spacious room for our family of 4. The pool was lovely too!
by A verified traveler
Posted 3 Mar 2024
Really a great place. Well located, nice courtyard pool. I would prefer if they had bathrobes
by A verified traveler
Posted 2 Mar 2024
We liked the breakfast. It was something different every morning. There was coffee, tea and snack bars available. The staff was very nice. Alberto and Brenda we’re very helpful. The room was beautiful. We had a pleasant stay there.
We didn’t like that the cleaning staff always forgot to replace something like the water bottle, hand towels, facial towels, etc.,
by A verified traveler
Posted 30 Jan 2024 on Hotels
by A verified traveler
Posted 15 Jan 2024
Excelente cuarto, excelente baño, cama FENOMENAL. Muy recomendable.
by A verified traveler
Fantastic Villa Orquidea Boutique Hotel
Posted 13 Jan 2024 on HotelsFantastic staff, location and comfort.
by A verified traveler
Posted 7 Jan 2024
by A verified traveler
Exceptional and beautiful
Posted 3 Jan 2024 on HotelsIncredible place, clean and beautiful rooms. Walking distance from everything we wanted to see. Alberto the manager is an incredible and welcoming host. Would highly recommend this to anyone.
