Ratings based on 172 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Tourist hotel. Rex is great.
Definitely stayed for convenience to the pyramids due to young kid, and was pricy but worth it.
Breakfast was amazing.
Comment from Hotel Management
13 May 2024 by Martha, Hotel Management
Thank you for your visit. Safe travels!
by A verified traveler
Posted 7 Mar 2024
The lodge was exactly what we wanted, a place to stay on the edge of Uxmal that allowed us easy access to the site. The staff is well trained and caring. The concierge whose name I think is Luis hooked us up with the wonderful guide Wilbert. All good memories from this place.
Comment from Hotel Management
7 Mar 2024 by Martha, Hotel Management
We celebrate that you enjoyed the visit to the archaeological site and the facilities of our resort.On behalf of all the staff, thank you for your visit. Safe travels!
by A verified traveler
Posted 11 Feb 2024
There’s not a better place to stay while exploring the Ruta Puuc. Room was immaculate and attractive. The restaurant served food and drinks that ranged from good to excellent. Ultimately the convenient access to Uxmal and nearby sites make this a great spot. The only negative is WiFi and cellular signals are minimal once you enter your room.
Comment from Hotel Management
12 Feb 2024 by Martha, Hotel Management
Wow, thank you for your visit and great review. We love to hear that our visitors appreciate and enjoy the facilities and ambiance of The Lodge at Uxmal. Safe travels!
by A verified traveler
Posted 15 Jan 2024 on Hotels
Comment from Hotel Management
16 Jan 2024 by Martha, Hotel Management
Thank you for your visit.
by A verified traveler
Posted 14 Jan 2024
The Lodge is conveniently located, right outside the gates of Uxmal, meaning that you can walk to the site as soon as it opens to avoid the crowds. The first room we were given had lots of dust on the bedframe and other surfaces and looked old and dated. It also had mould on the ceiling. We requested a move which was freely given and the new room, which was closer to reception, was much better. The reception staff were friendly and helpful and looked after us well at dinner and breakfast, including providing vegan options for one of our party. The sister property, which is the Hacienda located 5 minutes walk away looks beautiful. If we went again, we would probably prefer to stay at the Hacienda, though there is no restaurant there.
Comment from Hotel Management
15 Jan 2024 by Martha, Hotel Management
Thank you for your visit.
by A verified traveler
Posted 6 Jan 2024
Comment from Hotel Management
8 Jan 2024 by Martha, Hotel Management
Thank you for your visit.
by A verified traveler
Posted 5 Jan 2024 on Orbitz
We had a lovely stay at The Lodge at Uxmal. Very conveniently located right at the entrance to the site. The rooms were very comfortable, with wide verandas outside each room with seating areas. It was very pleasant to sit outside our rooms in the mornings and evenings, reading and admiring the birdlife. The property was lovely, with beautiful grounds and a smattering of two-story thatched-roof buildings surrounding a couple of (very refreshing!) pools.
The sole drawback is that the restaurant is outrageously overpriced. Breakfast (included in our room) was tasty, but the dinner is literally three times the price of comparable restaurants in the area. I understand that is not all that unusual for a hotel, but it still felt egregious.
Comment from Hotel Management
8 Jan 2024 by Martha, Hotel Management
Thank you for your visit and review. Safe travels!
by A verified traveler from Phoenix
Posted 6 Dec 2023
The Lodge at Uxmal couldn't be better located to experience Uxmal and other wonders of the Ruta Puuc. Uxmal itself is literally a walk across the driveway. As for the Lodge, the property was a series of contradictions. The included breakfast was excellent and the service delightful. Dinner is served under the same giant palapa, but was something of a mixed bag. The spa services advertised online weren't available during our three day visit. The grounds are being maintained, the pools are impressive and our room well appointed, if a bit dated in the bathroom. Porches with carved rocking chairs and benches front every room. But still, the whole place carries an air of neglect or indifference, as though a classic property from the golden age of travel was just waiting to be nudged into the modern era. Perhaps we were traveling in low season as we were but two of what appeared to be about ten guests. We walked across the highway to check out what we took to be the Lodge's sister property, the Hacienda, and it was even more deserted. Overall the experience was fine, even great in some respects, though just not quite what we were expecting based the materials available when booking the hotel. That said, we would stay here again for the convenience to Uxmal, the pools and overall ambiance, just with adjusted expectations.
Comment from Hotel Management
6 Dec 2023 by Martha, Hotel Management
Thank you for your visit and review. Safe travels!
by A verified traveler
Great location to explore Uxmal
Posted 21 Oct 2023 on HotelsComment from Hotel Management
6 Nov 2023 by Martha, Hotel Management
Thank you for your visit. Safe travels!
by A verified traveler from Decatur
Posted 6 Sep 2023
A pleasant stay except that water was not available once briefly on our first evening and then for a longer time in the next morning preventing showers before departure.
Comment from Hotel Management
7 Sep 2023 by Martha, Hotel Management
Thank you for your visit. Safe travels!
