Ratings based on 979 Verified Reviews

4.4 out of 5
77% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 May 2024
Overall ok
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Very comfortable
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Excellent hôtel with an excellent restaurant!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2024
5 out of 5
by A verified traveler

Posted 25 Mar 2024
I like the area
5 out of 5
by A verified traveler

Posted 20 Mar 2024
I loved the stay. Very peaceful, grateful for a 12 check out. The guys out front got me a taxi to the airport. They told me $250 peso but at the airport the taxi driver charged me $400 pesos. That the only negative experience in Merida I had all week.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Mar 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Mar 2024
4 out of 5
by A verified traveler

Posted 22 Feb 2024
Breakfast buffet was expensive and limited on choice
5 out of 5
by A verified traveler

Posted 21 Feb 2024
Access to the parking lot is only via stairs.
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