Ratings based on 707 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
very green
by A verified traveler
Posted 22 May 2024
I did not like the quality of the bath towels, two days before departure they provided softer cleaner towels.
by A verified traveler
Posted 14 May 2024
Excelente eervicio
by A verified traveler
Posted 12 May 2024
The staff was great very helpful. They have a breakfast buffet everyday if you don’t get a table early you will have to leave the hotel for your meal. Overall our stay was good and the area is very walkable, which helped in making our stay more enjoyable.
by A verified traveler
Posted 2 May 2024
Poor professional service
by A verified traveler
Posted 30 Apr 2024
.
by A verified traveler
Posted 29 Apr 2024
Staff need to be more proffesional. and gave only one Key for room . 9 times went to reception for problems with the Key door
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 16 Mar 2024 on Hotels
by A verified traveler
Posted 9 Mar 2024
I liked everything, location y service was top of the line
Comment from Hotel Management
13 Apr 2024 by Hotel Palacio Maya, Hotel Management
¡Hola Baldemar, nos alegra saber que haya tenido una experiencia positiva en nuestro hotel! ¡Gracias por elegirnos y por compartir su experiencia!
