Ratings based on 641 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 8 May 2024
Liked the location. Did not like lack of elevator; although only two floors stairs very inconvenient. Lack of good lighting in bathroom. Terribly noisy rooms.
by A verified traveler
Posted 15 Mar 2024
The hotel was in a great location. The staff was incredibly nice. However the hotel is old and could benefit from updates/remodeling.
Comment from Hotel Management
23 Mar 2024 by Hotel Merida, Hotel Management
Hello Dulce, we are pleased to know that you enjoyed our location and our facilities :). We appreciate your comments and evaluation of our services. Kind regards.
by A verified traveler
Posted 29 Feb 2024
This charming old hotel is located in the heart of the historic town center of Merida without breaking the bank. Convenient parking two doors away and a small pool to cool off after a hot day. Enjoyed four days at this hotel and would stay there again in the future.
Comment from Hotel Management
4 Mar 2024 by Hotel Merida, Hotel Management
Hello, we are pleased to know that you enjoyed your stay, we hope to see you soon :) We appreciate your comments and appreciation of our services. Greetings.
by A verified traveler
Nice but loud with construction!
Posted 24 Feb 2024 on HotelsLots of loud construction late at night. Really bad. Room was nice.Staff warm. But all that noise. Jackhammers at night! Why?
Comment from Hotel Management
4 Mar 2024 by Hotel Merida, Hotel Management
Hello, we are pleased to know that you liked our facilities, we regret the issue of parking, the current work is external to us as improvements to our city, but nevertheless we are looking for the best option to continue offering this service. We appreciate your comments and evaluation of our services. Greetings.
by A verified traveler
Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by Hotel Merida, Hotel Management
Agradecemos su valoración a nuestros servicios. Saludos.
by A verified traveler from sun prairie
Posted 20 Feb 2024
Comment from Hotel Management
5 Mar 2024 by Hotel Merida, Hotel Management
Agradecemos la valoración a nuestros servicios. Saludos.
by A verified traveler
Posted 16 Feb 2024
Convient location, good value, helpful staff. Could use some touch ups (e.g.uneven tiles in the halls).
Comment from Hotel Management
22 Feb 2024 by Hotel Merida, Hotel Management
Agradecemos su valoración a nuestros servicios. Saludos
by A verified traveler
Posted 12 Feb 2024
The room failed to meet expectations on multiple fronts – not only did it lack furniture, but the sheets and pillowcases were stained. To compound matters, the phone was nonfunctional, we had to navigate the TV using two remotes. Moreover, the absence of a mosquito net on the small bathroom window resulted in an uncomfortable encounter with mosquitos. Faced with these issues, we made the decision to switch hotels after enduring two nights of inconvenience.
Comment from Hotel Management
4 Mar 2024 by Hotel Merida, Hotel Management
Hello, we are sorry that you did not feel comfortable with us, we took note of your comments. We appreciate your comments and evaluation of our services. Greetings.
by A verified traveler
Posted 9 Feb 2024
Comment from Hotel Management
22 Feb 2024 by Hotel Merida, Hotel Management
Agradecemos su valoración a nuestros servicios. Saludos
