Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Nice hotel. Breakfast no so good
Comment from Hotel Management
3 Jun 2024 by Hampton Inn by Hilton Mérida, Hotel Management
Dear Eduardo:Thank you so much for sharing your comments about your experience with us.We are glad to know that you had a pleasant stay. We hope to have you back soon.At Hampton Inn by Hilton Merida, making you happy makes us happy!Best regards.
by A verified traveler from Gypsum
Posted 29 May 2024
Great only staff young and not professional
Comment from Hotel Management
3 Jun 2024 by Hampton Inn by Hilton Mérida, Hotel Management
Dear Ruben:We really appreciate your comments, which are very important to us. We are sorry for the inconveniences that occurred during your stay with us. In the name of the whole team, I would like to apologize and inform you that from now on we are working to improve that situation.We hope you will give us another opportunity on your next visit to Merida.Best regards.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by Hampton Inn by Hilton Mérida, Hotel Management
Estimado Joseph:Muchas gracias por compartirnos los comentarios de tu experiencia con nosotros.Nos alegra saber que logramos cumplir tus expectativas. Esperamos recibirte nuevamente en esta tu casa.En Hampton Inn by Hilton Mérida, ¡Hacerle feliz, nos hace felices!Saludos.
by A verified traveler from WESTON
Posted 18 Apr 2024
Good and comfortable place with good amenities around it
Comment from Hotel Management
24 Apr 2024 by Hampton Inn by Hilton Mérida, Hotel Management
Dear Pedro:Thank you so much for sharing your comments about your experience with us.We are glad to know that you had a pleasant stay. We hope to have you back soon.At Hampton Inn by Hilton Merida, making you happy makes us happy!Best regards.
by A verified traveler
Posted 12 Apr 2024
Nice place, clean and big rooms also the staff are nice and friendly !
Comment from Hotel Management
12 Apr 2024 by Hampton Inn by Hilton Mérida, Hotel Management
Dear Georgi:Thank you so much for sharing your comments about your experience with us.We are glad to know that you had a pleasant stay. We hope to have you back soon.At Hampton Inn by Hilton Merida, making you happy makes us happy!Best regards.
by A verified traveler from Tempe AZ
Posted 31 Mar 2024
Sleeper well
Comment from Hotel Management
1 Apr 2024 by Hampton Inn by Hilton Mérida, Hotel Management
Dear Gene:Thank you so much for sharing your comments about your experience with us.We are glad to know that you had a pleasant stay. We hope to have you back soon.At Hampton Inn by Hilton Merida, making you happy makes us happy!Best regards.
by A verified traveler from Shreveport
Posted 25 Mar 2024
Safe clean affordable and easy access
Comment from Hotel Management
27 Mar 2024 by Hampton Inn by Hilton Mérida, Hotel Management
Dear Andrew: Thank you so much for sharing your comments about your experience with us.We are glad to know that you had a pleasant stay. We hope to have you back soon.At Hampton Inn by Hilton Merida, making you happy makes us happy!Best regards.
by A verified traveler
Posted 7 Mar 2024
The tower and bathroom was dirty, bathrooms wall was pilled and I need hot water at 11:00 am for mix one medicine and the lady in the front desk no want to help we that; adicional the floor in the Elevator is deteriorated
Comment from Hotel Management
14 Mar 2024 by Hampton Inn by Hilton Mérida, Hotel Management
Dear Teresa:We really appreciate your comments, which are very important to us. We are sorry for the inconveniences that occurred during your stay with us. In the name of the whole team, I would like to apologize and inform you that from now on we are working to improve our cleanliness, service and maintenance.We hope you will give us another opportunity on your next visit to Merida.Best regards.
by A verified traveler
Posted 7 Mar 2024
Excellent stay for 5 days!
Comment from Hotel Management
14 Mar 2024 by Hampton Inn by Hilton Mérida, Hotel Management
Dear David:Thank you so much for sharing your comments about your experience with us.We are glad to know that you had a pleasant stay. We hope to have you back soon.At Hampton Inn by Hilton Merida, making you happy makes us happy!Best regards.
by A verified traveler from Belmont
Posted 7 Mar 2024
Comment from Hotel Management
14 Mar 2024 by Hampton Inn Mérida, Hotel Management
Dear Howard:Thank you so much for sharing your experience with us.We are glad to know that you had a pleasant stay. We hope to have you back soon.At Hampton Inn by Hilton Merida, making you happy makes us happy!Best regards.
