Ratings based on 23 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Hacienda Yabucu was a lovely one night stay for our family. The grounds are beautful and well kept. We enjoyed the pool and a bike ride around the area to see the monkeys etc. The staff were very friendly and attentive. We really enjoyed the experience.
Comment from Hotel Management
21 May 2024 by Equipo Hacienda Yabucú, Hotel Management
Thank you for sharing your wonderful experience at Hacienda Yabucu. We are delighted to hear that you and your family had a lovely stay.Our team takes pride in providing friendly and attentive service, and we are pleased to hear that this contributed to your enjoyable experience.We look forward to welcoming you and your family back to Hacienda Yabucu for another delightful stay.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Equipo Hacienda Yabucú, Hotel Management
Thank you!Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
by A verified traveler
Get away and relax
Posted 6 Feb 2024 on HotelsBeautiful, rustic, and very relaxing. Get away from it all for a few days and let yourself be pampered by the sounds of nature, the hospitable staff, and the excellent food.
Note: if a TV is a must, then maybe not the stay for you. No TV in the room. However, we enjoyed not having a TV and minimal wifi. We connected as a couple and truly took a break from the devices.
Comment from Hotel Management
7 Feb 2024 by Equipo Hacienda Yabucú, Hotel Management
Thank you so much for sharing your wonderful feedback about your recent stay with us. We're thrilled to hear that you found our property beautiful, rustic, and very relaxing. Creating a serene atmosphere where our guests can unwind and connect with nature is something we take great pride in.We're delighted to know that you enjoyed being pampered by the sounds of nature, our hospitable staff, and the excellent food. It brings us immense joy to hear that you were able to fully immerse yourselves in the experience and take a break from the hustle and bustle of everyday life.We appreciate your note about the absence of a TV in the room and the minimal WiFi. While we understand that some guests may prefer these amenities, we're pleased to hear that you embraced the opportunity to disconnect and connect as a couple. Creating moments of genuine connection is what truly matters to us, and we're thrilled that you were able to experience that during your stay.Thank you once again for choosing to spend your getaway with us. It was a pleasure hosting you, and we look forward to welcoming you back for another rejuvenating experience in the future.
by A verified traveler
Posted 22 Aug 2023
Comment from Hotel Management
3 Oct 2023 by Equipo Hacienda Yabucú, Hotel Management
Nos gustaría tener más información respecto a la calificación otorgada. Saber cuáles son nuestras áreas de oportunidad para poder trabajar en ello. Gracias por su visita.
by A verified traveler
Posted 23 May 2023
The best place in a World
Comment from Hotel Management
23 May 2023 by Equipo Hacienda Yabucú, Hotel Management
We believe in the power of genuine hospitality and strive to create an environment that makes every guest feel welcome and valued. It is through feedback like yours that we are able to measure our success and continually improve our services.
by A verified traveler
Posted 13 May 2023 on Hotels
La Hacienda muy bonita,pero algunos detalles,mal..como no haber amenidades en el baño,no tienen un lugar especial para el check inn,el desayuno incluido es muy pobre.
Para mi gusto poca experiencia en Hoteleria
Comment from Hotel Management
15 May 2023 by Equipo Hacienda Yabucú, Hotel Management
Agradecemos por compartir sus comentarios, estos nos ayudan a mejorar nuestro servicio. Hemos enviado a la Dirección esto para que se verifique cada uno de los puntos mencionados. Gracias,
by A verified traveler
Posted 6 May 2023 on Hotels
Comment from Hotel Management
8 May 2023 by Equipo Hacienda Yabucú, Hotel Management
Gracias por su puntuación. Esperamos que haya disfrutado su estancia con nosotros.
by A verified traveler
Posted 8 Feb 2023
Comment from Hotel Management
10 Mar 2023 by Equipo Hacienda Yabucú, Hotel Management
We are truly sorry to see you have rated the hotel with 1/5 without explaining any reason. We do not understand this rated as you didn't stay at the property and didn't enjoy the Hacienda. The room was ready for you as well as all the services that we provide.Hacienda Yabucú offers to our clients the unique experience of living in a Hacienda without the city noises and enjoying the nature of the surroundings.
by A verified traveler
Posted 3 Jun 2022 on Hotels
Comment from Hotel Management
6 Jun 2022 by Equipo Hacienda Yabucú, Hotel Management
Agradecemos el tiempo tomado para calificarnos.
Nuestro compromiso es superar todas las expectativas de nuestros huéspedes y que nuestros clientes vivan una experiencia única alojándose con nosotros
by A verified traveler
Posted 20 Dec 2021 on Hotels
Comment from Hotel Management
20 Dec 2021 by Equipo Hacienda Yabucú, Hotel Management
Buen día,
Agradecemos su puntuación. Nos gustaría saber cuáles son las áreas de oportunidad para poder mejorar ya sea en el servicio o en el establecimiento. Nuestro objetivo es tener clientes satisfechos y que vivan una experiencia única al hospedarse con nosotros.
Gracias
