Ratings based on 489 Verified Reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Corvallis

Posted 26 Feb 2024
The property is very beautiful, so no complaints there. However, the WiFi never worked and the room had a TV with only two channels and both had some much noise that they were impossible to watch. Due to the limited dining choices on the property (they only serve breakfast from 7-10 am), we had to eat once across the highway at a very overpriced location. If you have a car, I would recommend driving to Santa Elena or Ticul to find dining options.
Comment from Hotel Management
1 Mar 2024 by Martha, Hotel Management
Thank you for your visit.
5 out of 5
by A verified traveler

Posted 25 Feb 2024
Excellent location across from Uxmal ruins. Very interesting history of the Hacienda as well, including famous people such as Queen Elizabeth who stayed there! Breakfast was delicious and pool cocktails were also great. Grounds are beautiful and filled with colorful birds. Staff was accommodating. Don't expect uber modern luxury.
Comment from Hotel Management
26 Feb 2024 by Martha, Hotel Management
Thanks for staying at our resort; it was our pleasure to be your host. We look forward to welcoming you again. Safe travels!
5 out of 5
by A verified traveler

Exceptional Hotel Walk to Uxmal

Posted 7 Feb 2024 on Hotels
Loved everything about this hotel. Service was exceptional, warm and helpful. Spacious, lovely room and grounds. Enjoyed reading about the history of the hacienda. Especially appreciated that we could walk a very short distance to Uxmal ruins so we were able to beat the crowds. Breakfast at the hotel had a great selection. Had to walk a short distance for lunch and dinner but enjoyed the food at both of the meals. Highly recommend this hotel.
Comment from Hotel Management
7 Feb 2024 by Martha, Hotel Management
Wow, thank You! Your words are priceless to us.We love to hear that our visitors appreciate and enjoy the facilities and ambiance of our historic Hacienda Uxmal Plantation & Museum. Its perfect location makes our resort the ideal base for visiting the archaeological site of Uxmal and the various attractions nearby. It was our honor to be your hosts. Safe travels!
5 out of 5
by A verified traveler

Posted 31 Jan 2024
Beautiful site. Right adjacent to Archeological Park.
Comment from Hotel Management
1 Feb 2024 by Martha, Hotel Management
Thank you for your visit. Indeed, location is one of our assets. We look forward to welcoming you again.Safe travels!
5 out of 5
by A verified traveler

Posted 5 Jan 2024
Quiet and safe place, located very close the Uxmal ruins. Very nice old Hacienda, with lovely gardens and surrounded by nature. Our room had a fantastic view of the adjacent green areas. Bathroom with tub was in excellent condition. Be aware that dinner and lunch are held in the restaurant that is slightly farther from hotel, near the entrance to Uxmal; you'll will need to drive but it's no big deal. Also, pool is not heated. Overall, great experience. We will definitely go back.
Comment from Hotel Management
10 Jan 2024 by Martha, Hotel Management
We all thank you for your visit and review. It was our honor to be your hosts. Safe travels!
5 out of 5
by A verified traveler

Posted 2 Dec 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by Martha, Hotel Management
Thank you for your visit. Safe travels!
5 out of 5
by A verified traveler

Posted 9 Aug 2023 on Hotels
Comment from Hotel Management
10 Aug 2023 by Martha, Hotel Management
Thank you for your visit. So long!
4 out of 5
by A verified traveler

Posted 21 Apr 2023
Right next to Uxmal, walk to the awesome pirámides!!! This place is pretty cool, old hacienda NICE!!!!
Comment from Hotel Management
21 Apr 2023 by Martha, Hotel Management
Thank you for your visit and your great comments on your experience at our resort; it will be our pleasure to welcome you again on a future trip to the land of the Maya. So long!
5 out of 5
by A verified traveler

Weekend Retreat

Posted 17 Apr 2023 on Hotels
Super relaxing weekend getaway from Merida. Rooms really nice, lots of outdoor seating. Pool was great. Not many dining options around. Breakfast at hotel was quite good. Will definitely come stay again.
Comment from Hotel Management
17 Apr 2023 by Martha, Hotel Management
Thank you for your visit. Undoubtedly, the location of our resort is ideal for taking a break from the bustle of the city and enjoying the benefits of nature. We are pleased you enjoyed your stay with us and look forward to welcoming you again. Until then, safe travels!
4 out of 5
by A verified traveler

Posted 19 Mar 2023
Beautiful property. The only negative was the lack of a currency exchange which was advertised on the website. Pesos are very hard to find.The manager, Biensur, was very helpful
Comment from Hotel Management
21 Mar 2023 by Martha, Hotel Management
Thank you for your visit.