Ratings based on 28 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Mar 2024
Small “hacienda” in good location for puuc route exploration. Do not confuse with traditional luxury haciendas that were actual working farm fiefdoms! You get the basic necessities. Only had 2 pillows on a king size bed, furniture was nice but room was sparsely decorated. We did not have the down comforter, only a sheet on the bed and extra blanket in closet. Peaceful and quiet, beautiful pool and gardens. Friendly employees, air dried towels, blackout curtains, good food at the hotel restaurant and prices too. Eat under a nice big palapa. I had a great massage by Arley. Would have given higher score if it had a few more amenities like artwork, washcloths….it is designed to look like a hacienda but needs to evolve with a few niceties. Good potential, and good stay for Ticul area overall!
by A verified traveler
Posted 5 Feb 2024 on Hotels
One night, relaxing break from our city stays. Enjoyed the restaurant, pool, gardens and setting.
by A verified traveler
Posted 12 Jul 2023
by A verified traveler
Posted 25 May 2023
Great property with amazing food and naturally beautiful scenery. The only issue was that the internet wasn't working at our time.
by A verified traveler
Posted 14 Apr 2023
Overall a very nice place. Good food at a good price. Quiet and great service and the pool water was surprisingly cold. Nice after a 38 degrees day. Highly recommend.
by A verified traveler
Posted 28 Jul 2022
Hermosa hacienda.
by A verified traveler
Posted 9 Apr 2022 on Hotels
Excellent service, very clean and beautiful grounds. Food at the restaurant was great.
by A verified traveler from Merida
Posted 21 Apr 2024
Muy bonita estancia, tranquila, para relajarse.
by A verified traveler
Posted 17 Apr 2024
Une tres belle hacienda magnifiquement restauree dans un splendide parc tres bien entretenu. Le restaurant est egalement tres beau, quoique tres grand ce qui le rend peu cosy.
by A verified traveler
Posted 28 Feb 2024
Hotel is nice but not a real hacienda. The cenote is so small. Dinner was a terrible experience, they don't serve you what it say in the menu, portions are really small. Inirdered shrimp and they were raw, sent it back to the kitchen twice . There are nonother options to eat. Hotel is not close to town. Breakfast was OK. Overall experiece was really bad for the price if this hitel
Comment from Hotel Management
28 Feb 2024 by Pedro C., Hotel Management
Hola , esperábamos su reseña desde que comentó que usted tiene su negocio similar, aún así no justifica la manera de hablarle a nuestro personal que se caracteriza por ser muy amable, le deseamos que le vaya bien, con gusto le esperamos cuando de nuevo desee venir a visitarnos, gracias.
