Ratings based on 666 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
The room was small, walls are thin and can hear talking in adjoining rooms.
Staff were friendly and check in was easy. The breakfast available was not great. Large gaps at the bottom of the doors which makes hall noise more noticeable.
Comment from Hotel Management
21 May 2024 by Sara, Hotel Management
Hello Anne,Thank you for sharing your feedback with us. We are glad to hear that you found our staff friendly and the check-in process easy. We apologize for the inconvenience caused by the room size, thin walls, and breakfast quality. Your comments are valuable to us, and we will use them to improve our services. We hope to have the opportunity to provide you with a better experience in the future.Warm Regards!Sara DrammehGuest Relations Associate
by A verified traveler
Posted 13 May 2024
My favorite place to stay and the staff was excellent
Comment from Hotel Management
15 May 2024 by Sara, Hotel Management
Hello Marisol,Thank you for your wonderful review. We're thrilled to be your favorite place to stay and glad to hear you found our staff excellent. We can't wait to welcome you back for another great experience.Warm Regards!Sara DrammehGuest Relations Associate
by A verified traveler
Posted 12 May 2024
Full of bed bugs
Comment from Hotel Management
12 May 2024 by Pm, Hotel Management
Sorry to hear that when is your reservation for we didn’t find it
by A verified traveler
Posted 5 May 2024
They definitely need to update the plumbing. I don’t know if they have a water softener but the water was brown until you let it run a bit. The shower was little more than a trickle. It definitely needs fixed!!!
Comment from Hotel Management
7 May 2024 by Sara, Hotel Management
Hello Sharon,Thank you for bringing this to our attention. We apologize for the issues you experienced with the plumbing during your stay.Your feedback is important, and we will address these concerns promptly to ensure a better experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Warm Regards!Sara DrammehGuest Relations Associate
by A verified traveler
Posted 27 Apr 2024
I could walk to the restaurant across the street which was excellent
Comment from Hotel Management
29 Apr 2024 by Sara, Hotel Management
Hello Lisa,We are glad to hear that you enjoyed the convenience of having a great restaurant nearby.Thank you for sharing your experience, and we hope to welcome you back again soon.Warm Regards!Sara DrammehGuest Relations Associate
by A verified traveler
Posted 27 Apr 2024
All good
Comment from Hotel Management
29 Apr 2024 by Sara, Hotel Management
Hello Brian,Thank you for your review. We appreciate your feedback and hope to exceed your expectations during your next visit.Warm Regards!Sara DrammehGuest Relations Associate
by A verified traveler
Posted 26 Apr 2024
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Comment from Hotel Management
29 Apr 2024 by Sara, Hotel Management
Hello Rachel,Thank you for your review. We appreciate your feedback and hope to exceed your expectations during your next visit.Warm Regards!Sara DrammehGuest Relations Associate
by A verified traveler
Posted 23 Apr 2024
Staying here was very affordable. It was clean and quiet.
My only problem with this hotel was it did not have hot water in the shower. The sink water got hot but the shower did not.
Comment from Hotel Management
24 Apr 2024 by Sara, Hotel Management
Hello Norma,Thank you for sharing your feedback. We're delighted to hear that you found your stay affordable, clean, and quiet.We apologize for the inconvenience regarding the hot water in the shower and will address the issue promptly.We appreciate your valuable input and hope to welcome you back for an even better experience in the future.Best Regards!Sara DrammehGuest Relations Associate
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
15 May 2024 by Sara, Hotel Management
Hello Laura,Thank you for your feedback. We're sorry to hear that your wasn't entirely satisfactory. We appreciate your input and will use it to improve our services. We hope you'll give us another chance to provide a better experience in the future.Warm Regards!Sara DrammehGuest Relations Associate
by A verified traveler
Posted 21 Apr 2024
Easy checkin at late hours. Very clean.
Comment from Hotel Management
22 Apr 2024 by Sara, Hotel Management
Hello Joseph,We are delighted to hear that you had a seamless check-in process. Our hotel strives to provide guests with an exceptional experience.Thank you for your patronage. We hope to have the opportunity to properly host you in the future.Warm Regards!Sara DrammehGuest Relations Associate
