Ratings based on 68 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
We thoroughly enjoyed out time in Ciutadella. The hotel is spotless, the rooms are large, and we loved the sound of waves from our seaview balcony.
The pool looked wonderful, though we had bad weather during our stay and didn’t go in. The bartender, Jose kept us entertained with conversation and local knowledge. We had a wonderful time chatting with him.
We were able to walk to the old town, restaurants, and markets easily. The ferry from Barcelona was an easy 20 minute walk, and the bus to Mahon was about about 8 minutes away. We look forwarding to visiting again in the future.
Comment from Hotel Management
20 May 2024 by Seth Port Ciutadella Team, Hotel Management
Thank you for your very detailed and positive review Katherine! We are very happy to know that you enjoyed your time in Ciutadella and found the hotel impeccable. We are sorry that the weather did not allow you to enjoy our pool, but we are glad that you were able to relax with the sound of the waves from your balcony.We are delighted to hear that Jose, our bartender, gave you an enjoyable experience with his conversation and local knowledge. We will certainly pass on your kind words to him.It is great that our location allowed you to explore the old town, restaurants and markets with ease, and that access to the ferry and bus was convenient for you.We look forward to welcoming you again in the future, thank you for choosing us and see you next time!
by A verified traveler
Posted 14 May 2023
The new renovations have made a big and good impact, in particular in the bathrooms.
Comment from Hotel Management
20 Jun 2023 by Seth Port Ciutadella Team, Hotel Management
Thank you very much for your review Terence! We are very happy to know that you enjoyed your stay at our hotel and that you liked the renovation of the hotel.We hope to see you again another time!
by A verified traveler
Posted 26 Apr 2023
Beautiful, clean & friendly staff
Comment from Hotel Management
26 Apr 2023 by Seth Port Ciutadella Team, Hotel Management
Thank you very much for your fantastic review! We are happy to read you enjoyed your stay at our hotel.
by A verified traveler
Posted 4 Dec 2022 on Hotels
by A verified traveler
mistake by receptionist
Posted 11 Nov 2022 on HotelsWe had a nice stay, however due to a mistake by a staff member we ended up without a room when our flight was cancelled. They first told us a room is available and then said they are fully booked. This was very stressful particularly travelling with a baby.
by A verified traveler
Menorca in October
Posted 24 Oct 2022 on HotelsQuiet stay for 4 nights in October. Lovely weather. Hotel is 10–15-minute walk to city or harbour. Pool area is nice even if it was freezing. Very quiet time of year so city was quiet with only a few bars open after 12pm. Try restaurant Moriarty for great tapas, fried aubergine chips shouldn't be missed.
Comment from Hotel Management
24 Oct 2022 by Toni, Set Hotels, Hotel Management
Thank you for your comments
by A verified traveler
Posted 13 Aug 2022 on Hotels
by A verified traveler
Posted 7 May 2022
A spotlessly clean hotel overlooking a jade blue and green inlet which is wonderful for swimming in in summer. DO get a room overlooking the front/sea - a totally different feel than the rather cramped rooms at the back and overlooking the pool.
Comment from Hotel Management
29 Jun 2022 by Toni, Set Hotels, Hotel Management
Thank you for your comments!!
by A verified traveler
Posted 9 Sep 2019
Comment from Hotel Management
10 Sep 2019 by Toni, Set hotels, Hotel Management
Thank you for your comments!!
by A verified traveler
Posted 19 Aug 2019 on Hotels
Comment from Hotel Management
26 Aug 2019 by Toni, Set Hotels., Hotel Management
Thank you for your copmments!!!
Best regards,
