Ratings based on 122 Verified Reviews

4.3 out of 5
55% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 May 2024
A nicely designed complex around a pool area. Friendly staff. Good terraces and balconies. Some interior fixtures getting a little tired, and the chemical fragrance of cleaning agents usedin the units was very strong.
1 out of 5
by A verified traveler

Raw Sewage Smell

Posted 22 Aug 2023 on Hotels
Terrible smell of raw sewage from the bathroom, reported to reception, they didn't do anything about it... Chased them and then they sent a cleaner who squirted some bleach down the drains. Reported this again to the receptionist who offered us some breakfast and refused to move us (possibly fully booked). Was refunded the cost of a meal however after paying nearly £650 for this stay it in no way compensated us for the discomfort of sleeping in an apartment that stank of sewage.
5 out of 5
by A verified traveler

Posted 5 Aug 2023 on Hotels
Very clean, rooms are spacious and overall well located. Will definitely return.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2023
5 out of 5
by A verified traveler

Posted 17 Sep 2022
This resort gives you nothing but vacation vibes. Rooms are centered around their beautiful pool, offering many lounge chairs for sunbathing. We observed many couples and families enjoy the amenities this resort has to offer. Our room was a self catering unit with a quaint balcony and a view of the ocean. The layout of the space is very functional and the airconditioning was a lifesaver on hot days. Basic amenities were provided, so no need to pack any. The resort felt safe which is always something we look for when traveling to an unknown destination. Various restaurants and the beach is within walking distance. Just make sure to pack comfortable walking shoes and sunscreen as there is so much to see. You can ask the hospitality team for a beach umbrella which they'll happily offer. We were able to keep ours for the duration of our stay and returned it on our last day. We visited the restaurant one night after a night on the town for a nightcap. Live entertainment was provided and the artist was phenomenal. The Aparthotel Nelva Resort is situated literally around the corner from Club Menorca which offers a spectacular view of this stunning Balearic island. Cala'n Porter is one of the best places to stay when visiting Menorca. We are so happy to have found Aparthotel Nelva Resort.
2 out of 5
by A verified traveler

Posted 7 Sep 2022
Nothing it was very very basic. Smelled really bad never looked like pictures not accessible with anyone with young children on a hill and contained very steep stairs made of tiles that you have to walk up to go down not well designed. Also the stairs are constantly wet from people getting out of the pool where we saw many young children slip and hurt themselves. Hung out swim wear to dry and it was stolen this happened to a number of other guest . Real mixture of guest from groups of young people , family’s and those of retirement age. Why you would go here as a group of young people is beside me there is nothing around here?
3 out of 5
by A verified traveler

Family stay.

Posted 19 Aug 2022 on Hotels
There was lots of great points about this property. The outside area & pool is lovely, and there is a lovely chilled atmosphere… no rushing for sunbeds and being able to use the pool well into the evening is amazing! the food onsite is good and the staff are friendly. It’s also in walking distance of one of the most beautiful beaches. However despite all that I wouldn’t recommend or return. The main reason is that there is no staff onsite from midnight til around 8am, resulting in groups of people using the pool area in the very early hours of the morning usually on their return from a night out , bombing in the pool and being very loud. Which isn’t great when you have young children. The hotel is in walking distance of the only club in the area, making it quite popular with groups of young adults. The rooms are quite dingy and are in need of a clean up and makeover and not very comfortable. There is only one air con unit, making the bedrooms quite warm. Anyone can use the pool and locals do, so maybe stay nearby in a nicer, quieter place and come to use the pool?! That’s what I would do next time!
Comment from Hotel Management
31 Aug 2022 by Alberto, Hotel Management
Hi Shaun! Thank you for sharing your review of our Resort. We are delighted that you were satisfied with the location, facilities and pool at the Resort. On the other hand, we are sorry to hear that you did not have a perfect experience due to the noise caused by the early morning. The Resort would like to apologise for the situation you mentioned. We recommend, if it's possible, that you return to stay at the Resort in the early months of the season, which is always quieter. Best regards!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jul 2022
3 out of 5
by A verified traveler

Posted 10 May 2022
Friendly staff. Cot that I asked for was not ready at check in. No reception staff at check in and we had to wait. We were unlucky with weather so it was really cold but only one AC/Heating in living room, my twins were cold and I got a cold from first day. In order to get warm, we have to open all doors and have heating on in living room. Hot water didn't seem to be on when we arrived so my twins couldn't shower. Floor wasn't very clean so my husband had to clean it. Not soundproof to any extend. Otherwise it's pretty comfortable apartment.
5 out of 5
by A verified traveler

Posted 7 May 2022
Nice place, well located. Only complaint is that the mattress was hard.