Ratings based on 920 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Smell in room was awful. Not sure if it was due to cleaning materials or just a terrible air “freshener. Also room was not cleaned by check in time .
by A verified traveler
Posted 13 Jun 2024
Great Location and clean facility overall.
by A verified traveler from Shell Knob
Posted 8 Jun 2024
The nightly cost is a good value for this hotel. It’s just off the interstate and has a nice indoor pool area. The only negative is lack of outlets beside the bed. I was able to get an extension cord from the front desk but the hotel should add lights with power outlets or power cubes on the night stand.
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 20 May 2024
very noisy. Doors, dogs; traffic...
Comment from Hotel Management
22 May 2024 by om, Hotel Management
We apologize for the problems you had to face. We will try our best to improve with the door noise. Hope to see you again. Thank You.
by A verified traveler
Posted 8 May 2024
Breakfast left a lot to be desired. No orange juice, No waffle mix left, only one sausage available. Breakfast area was very dirty
Comment from Hotel Management
12 May 2024 by om, Hotel Management
Sorry to hear about your breakfast experience. We'll ensure to replenish orange juice, waffle mix, and sausages promptly. Our team will also improve cleanliness in the breakfast area. Your feedback helps us enhance your stay, and we appreciate it.
by A verified traveler
Posted 5 May 2024
Got stuck in the elevator, had to spam the buttons to even get the door to reopen. Great receptionist and very helpful otherwise.
Comment from Hotel Management
7 May 2024 by om, Hotel Management
I'm sorry to hear about your experience with the elevator, but I'm glad our receptionist was helpful. Your safety is important to us, and we'll look into the elevator issue right away to prevent any future incidents. Thank you for your feedback.
by A verified traveler
Posted 26 Apr 2024
It was great! The pool was kinda cloudy haha but we loved the hot tub and breakfast :)
Comment from Hotel Management
30 Apr 2024 by om, Hotel Management
Glad you enjoyed! We'll work on improving the pool clarity. Thanks for the positive feedback on the hot tub and breakfast!
by A verified traveler
Posted 13 Apr 2024
easy access , quiet & very comfy beds .
Comment from Hotel Management
13 Apr 2024 by om, Hotel Management
Thank you for your review! We're glad you found our hotel easy to access, quiet, and with very comfy beds. We hope to welcome you back soon!
by A verified traveler
Posted 9 Apr 2024
Very outdated. So much so that the carpet was almost completely worn through in some areas. The pool and spa were not inviting either. Overall room was clean but needs updates due to wear.
Comment from Hotel Management
13 Apr 2024 by om, Hotel Management
Thank you for your feedback. We apologize for any inconvenience caused by the outdated appearance, worn carpet, and uninviting pool and spa. We'll take your comments into consideration as we work on improvements. We're glad to hear the room was clean overall.
