Ratings based on 914 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
very noisy. Doors, dogs; traffic...
Comment from Hotel Management
22 May 2024 by om, Hotel Management
We apologize for the problems you had to face. We will try our best to improve with the door noise. Hope to see you again. Thank You.
by A verified traveler
Posted 8 May 2024
Breakfast left a lot to be desired. No orange juice, No waffle mix left, only one sausage available. Breakfast area was very dirty
Comment from Hotel Management
12 May 2024 by om, Hotel Management
Sorry to hear about your breakfast experience. We'll ensure to replenish orange juice, waffle mix, and sausages promptly. Our team will also improve cleanliness in the breakfast area. Your feedback helps us enhance your stay, and we appreciate it.
by A verified traveler
Posted 5 May 2024
Got stuck in the elevator, had to spam the buttons to even get the door to reopen. Great receptionist and very helpful otherwise.
Comment from Hotel Management
7 May 2024 by om, Hotel Management
I'm sorry to hear about your experience with the elevator, but I'm glad our receptionist was helpful. Your safety is important to us, and we'll look into the elevator issue right away to prevent any future incidents. Thank you for your feedback.
by A verified traveler
Posted 26 Apr 2024
It was great! The pool was kinda cloudy haha but we loved the hot tub and breakfast :)
Comment from Hotel Management
30 Apr 2024 by om, Hotel Management
Glad you enjoyed! We'll work on improving the pool clarity. Thanks for the positive feedback on the hot tub and breakfast!
by A verified traveler
Posted 13 Apr 2024
easy access , quiet & very comfy beds .
Comment from Hotel Management
13 Apr 2024 by om, Hotel Management
Thank you for your review! We're glad you found our hotel easy to access, quiet, and with very comfy beds. We hope to welcome you back soon!
by A verified traveler
Posted 9 Apr 2024
Very outdated. So much so that the carpet was almost completely worn through in some areas. The pool and spa were not inviting either. Overall room was clean but needs updates due to wear.
Comment from Hotel Management
13 Apr 2024 by om, Hotel Management
Thank you for your feedback. We apologize for any inconvenience caused by the outdated appearance, worn carpet, and uninviting pool and spa. We'll take your comments into consideration as we work on improvements. We're glad to hear the room was clean overall.
by A verified traveler
Posted 8 Apr 2024
The room was fine, but it could of been a little cleaner. Just dusting the bathroom vent would of made it look a lot better. The outside door didn't lock and the area was a little rough. Overall average place to lay your head for the night.
Comment from Hotel Management
13 Apr 2024 by om, Hotel Management
Thank you for sharing your experience. We apologize for the oversight in cleanliness, and we'll ensure better attention to detail in the future. We'll also address the issue with the outside door. We appreciate your feedback and hope to provide a more satisfactory experience in the future.
by A verified traveler
Posted 7 Apr 2024
Very clean, quiet and pool area was working an. Clean.
Comment from Hotel Management
8 Apr 2024 by om, Hotel Management
We're delighted that you found our hotel to be very clean and quiet. It's great to hear that you enjoyed the pool area, and we're pleased to know that everything was in working order and well-maintained. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future!
by A verified traveler
Posted 5 Apr 2024
My room was clean and comfortable. I really appreciated the pool and hot tub because I needed to relax in the evening. Staff was friendly and helpful.
Comment from Hotel Management
8 Apr 2024 by om, Hotel Management
We're thrilled to hear that you enjoyed your stay with us! Our priority is to ensure our guests feel comfortable and relaxed. It's wonderful to know that you appreciated the cleanliness of your room and found our pool and hot tub to be perfect for unwinding. Our staff strives to provide friendly and helpful service to make your stay memorable. Thank you for choosing to stay with us, and we hope to welcome you back again soon!
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
27 Mar 2024 by om, Hotel Management
We're delighted to hear that you found our premises clean and our staff kind during your stay. Your satisfaction is our priority, and we're grateful for your acknowledgment. We look forward to hosting you again in the future.
