Ratings based on 714 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
This AmericInn is next to the bay of Green Bay and has lovely views of the marina and lighthouse. There is also a fire pit with Adirondack chairs beside the lake. The breakfast was very good and our room very comfortable. Definately good value for money. There is no elevator (supposed to be installed this year) so it is worth mentioning the n÷d for a ground floor room if unable to carry a suitcase and walk up a flight of stairs. The other negative for me was the single use plastics in the bathroom. They said they would be switching to bulk containers next year. Also, however tempting it is to sleep with the windows open beware the night time trains!
by A verified traveler from Saukville
Posted 4 Jun 2024
Staff was very helpful, view of the bay was nice
Very relaxing
by A verified traveler
Posted 31 May 2024
by A verified traveler from Massillon
Posted 28 Apr 2024
Very clean and located on the waterfront. We could sit outside and watch the storms roll in. The only downside was that our room keys kept getting unprogrammed and we had to go to the front desk to keep getting them reprogrammed for our room.
Comment from Hotel Management
29 Apr 2024 by Heather, Hotel Management
It's wonderful that you enjoyed the cleanliness of the location and the waterfront views—sitting outside to watch storms roll in sounds like a unique and captivating experience! However, it's unfortunate to hear about the issues with your room keys. Having to visit the front desk repeatedly to reprogram them can be quite inconvenient, especially when you're trying to relax and enjoy your stay.Thank you for sharing your feedback, both the positives and the areas for improvement. We appreciate your patience and hope this won't deter you from returning. If there's anything else you'd like to discuss about your stay, I'm here to listen. See you next time, neighbor!
by A verified traveler
Posted 22 Apr 2024
Clean and staff was very friendly
Comment from Hotel Management
29 Apr 2024 by Heather, Hotel Management
It's wonderful to hear that you found the place clean and the staff friendly. These two factors are so important for a comfortable stay, and it's great that the team made a positive impression on you. If there's anything else you'd like to share about your visit, I'd love to hear more. Whether it's a standout moment with the staff or something special about the facility, your feedback is always appreciated. Thanks for sharing, and we hope to see you again soon!
by A verified traveler
Posted 17 Apr 2024
I absolutely loved our room. We had a first floor water view. It was wonderful. Not to many places offer a balcony or patio anymore which made it that much better. We sat out on our patio and watched a storm roll in over lake Michigan!
The Breakfast was nice because they offered more than the basic. They had warm eggs, sausage, potatoes and biscuits.
I didn't get in the pool but the hot tub was nice. The best part it was open 10-12am with no kids allowed at that time(all though we were the only ones down there at 10pm at night)
I would defiantly be back and would recommend.
Comment from Hotel Management
29 Apr 2024 by Heather, Hotel Management
Your experience sounds absolutely delightful! A first-floor water view with a balcony or patio is indeed a rare gem, and it's wonderful that you were able to enjoy such a scenic setting, especially with the dramatic backdrop of a storm over Lake Michigan. That must have been quite the memorable sight!It's also great to hear that you appreciated the breakfast offerings—it's always a plus when a hotel goes beyond the basics and provides a hearty start to the day. And having exclusive adult time at the pool and hot tub from 10 pm to midnight sounds like a luxurious treat, allowing for a peaceful and relaxing experience.Thank you for sharing your positive feedback and for considering a return visit. We'll be delighted to welcome you back whenever you're ready for another lakeside getaway. Until then, take care and see you next time, neighbor!
by A verified traveler
Posted 27 Mar 2024
Lovely views on the waterside!
The little efficiency apartment is just like the comforts of home away from home.
Visited several times and have always had a pleasant stay.
Staff is so friendly and helpful. If they're happy in their tasks, the management must be doing a fine job!
Comment from Hotel Management
29 Apr 2024 by Heather, Hotel Management
Thank you for sharing such a delightful review! It sounds like you've found a special place that feels like a home away from home. The combination of beautiful waterside views and a cozy efficiency apartment must make for a truly relaxing stay. It's also great to hear that the staff's friendliness and helpfulness have been consistent across your visits—that kind of welcoming attitude really makes a difference.Your kind words about the management's role in creating a positive work environment are heartwarming. A happy team often reflects strong leadership and a commitment to a positive guest experience. If you've made this your go-to spot for a getaway, that's a sign of something special. We look forward to welcoming you back on your next visit. See you next time, neighbor!
by A verified traveler
Posted 25 Mar 2024
Pool and hot tub
Comment from Hotel Management
15 May 2024 by M.S, Hotel Management
I'm glad to hear you had such a positive experience! We're always striving for excellence in everything we do. If there's anything specific you'd like to share or any suggestions for improvement, feel free to let us know. We're here to make your stay exceptional. See you next time neighbor.
by A verified traveler
Posted 23 Mar 2024
It started with the receptionist, she was fantastic. she exemplified hospitality and was so cheerful, made us all feel at ease.
The accommodations are comfy, clean and well lid out. Quite pleased (our granddaughter loved the pool).
Comment from Hotel Management
25 Mar 2024 by M.S, Hotel Management
Thank you for sharing your positive experience with us! I remeber checking you in, as you were a pleasure to talk to! We take pride in providing a cheerful and welcoming environment, as well as comfortable and clean accommodations. We loved to hear your granddaughter enjoyed the pool area. Your feedback motivates us to maintain our standards and continue delivering excellent service. We hope to see you and the family again soon.
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
20 Mar 2024 by M.L, Hotel Management
Thank you immensely for your glowing 5/5 review! We are delighted to know that your stay with us was exceptional. Our team is dedicated to providing top-notch service and creating memorable experiences for our guests. If there's anything specific that stood out to you or any areas where we can further enhance your experience next time, please share your thoughts. We look forward to having you stay with us again soon. See you next time neighbor!
