Ratings based on 608 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
We liked the coffee, it was good, and so was the included breakfast. We would have liked the pool if the weather had been good. The shower was good. The bed was comfortable. The towels were a little on the older side. The room was clean and maintained. One of the toilet bolts was loose. In summary we enjoyed the hotel and we would return.
Comment from Hotel Management
17 Apr 2024 by Coordinadora, Hotel Management
Estimada Stephen,Muchas gracias por sus comentarios. Nos fue grato leer que el desayuno estuvo a la altura de lo esperado al igual que la ducha y la limpieza en su habitación. En cuanto a las toallas y a la situación con el inodoro. Hemos dirigido sus comentarios a las personas correspondientes en post de mejoras.Esperamos tener el placer de recibirla nuevamente.Cordialmente,Amérian Hotel.
by A verified traveler
Posted 13 Mar 2024 on CheapTickets
The front desk is very uptight and not flexible. The pool temperature is freezing
Comment from Hotel Management
14 Mar 2024 by Coordinadora, Hotel Management
Estimado Huésped,Gracias por sus comentarios. Lamentamos que su experiencia no haya sido confortable. Investigaremos lo sucedido en post de mejoras.Saludos cordiales,Amérian Hotel.
by A verified traveler from Fort Myers
Posted 17 Feb 2024
Small hotel with plenty of amenities. Rooftop pool with great views. Plenty of dining in walking distance. Morning breakfast was very good. Plenty of options.
Comment from Hotel Management
19 Feb 2024 by c, Hotel Management
Estimado Huésped,Muchas gracias por los comentarios. Nos alegramos al leer que el hotel, la piscina y el desayuno estuvieron a la altura de lo deseado.Esperamos volver a recibirlo pronto.Saludos cordiales,Amérian Hotel.
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Great hotel facing a beautiful plaza
Posted 11 Feb 2024 on HotelsGreat stay in a room overlooking Plaza Italia in Mendoza. Roomy bathroom. Excellent full breakfast including all kinds of fresh fruit. Front desk staff went above and beyond to help us with an issue changing a flight. Highly recommend.
Comment from Hotel Management
19 Feb 2024 by Coordinadora, Hotel Management
Estimada Sara,Gracias por dejarnos sus comentarios. Nos alegramos que la habitación el desayuno y la ubicación hayan cumplido con sus expectativas. Como así también la atención de nuestro personal. Esperamos poder volver a recibirla pronto por el hotel.Saludos cordiales,Amérian Hotel.
by A verified traveler
Posted 6 Feb 2024 on Ebookers
by A verified traveler
Posted 31 Dec 2023 on Hotels
Excellent hotel that is centrally located. Amazing staff and super spacious rooms.
Comment from Hotel Management
3 Jan 2024 by Coordinadora, Hotel Management
Estimado Brian,Muchas gracias por sus comentarios. Nos alegra saber que la ubicación la atención del personal y el tamaño de las habitaciones estuvieron a la altura de sus expectativas. Esperamos poder volver a recibirlo pronto.Saludos cordiales,Amérian Hotel
by A verified traveler
Posted 29 Oct 2023 on Hotels
by A verified traveler
Decepcionante
Posted 27 Sep 2023 on HotelsTirando a localização e o tamanho do quarto, que são excelentes, o resto é muito ruim, tudo sucateado, cama que parece uma canoa, café da manhã riduliculo de ruim, funcionários tristes e mal vestidos, enfim...
Comment from Hotel Management
3 Oct 2023 by Coordinadora, Hotel Management
Estimado Huésped,Gracias por sus comentarios. Lamentamos no haber cumplido con sus expectativas. Sus observaciones serán evaluadas en post de buscar mejoras.Cordialmente,Amérian Hotel
by A verified traveler
Posted 18 Sep 2023 on Hotels
