Ratings based on 109 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
A surprise
Posted 16 Sep 2019 on HotelsModest family run hotel which although with smaller rooms has everything. Free parking, strong wi-fi, king size beds, indoor heated pool, and very accommodating owner manager. Easy walk to the old town and access to the the gourge de Tarn route.
Comment from Hotel Management
15 Oct 2019 by Alexandre GERBAIL, Hotel Management
Thank you very much for your review, we are very pleased to see you enjoyed staying with us and we hope to see you again soon.
by A verified traveler from Leicester
Posted 4 Jun 2019
Quiet location within easy walking distance to town centre. Very pretty location by side of river. No traffic noise. Room very comfortable. Good restaurant on site although not open every day. Hotel owner very welcoming and helpful. Hotel has a very pleasant, relaxed feel. I stayed here 8 nights in all, using it as abase from which to motorcycle in the region. I'd recommend this hotel.
by A verified traveler from mendez
expensive, tired with small rooms
Posted 26 May 2018the hotel was expensive. supposedly thee stars but very run down. rooms were tiny - a joke given the cost. staff were friendly.
Comment from Hotel Management
4 Jun 2018 by ALEX, Hotel Management
Dear Sir,
We are very sad to hear that you were not satisfied with your stay with us. Your feedback is very important for us and we will make sure to adress the issues you mentionned in your review.
Best regards.
Ginette et Alexandre GERBAIL
by A verified traveler
Posted 15 May 2017 on Hotels
by A verified traveler
Great hotel and lovely owners.
Posted 18 Nov 2016 on HotelsThe owners are very friendly and eager to please. They couldn't have been more helpful and they speak very good English which is helpful when you don't speak much French. The Hotel was comfortable and clean. The food in the Restaurant was very good. The pool was a lovely extra. We loved the relaxed atmosphere. Thank you for a lovely stay.
by A verified traveler
Very friendly, clean and convenient hotel.
Posted 2 Oct 2016 on HotelsVery friendly and helpful.
The owners were extremely helpful and supportive during my stay.
by A verified traveler
On the banks of Le Lot river.
Posted 26 Sep 2016 on HotelsThe room allocated smelt of cigarette smoke and we were given another room after complaining. The new room was fine and we enjoyed dinner at the restaurant.
Recommended
for Everyoneby A verified traveler from Carrollton, Virginia
Good for the nite.
Posted 7 Jul 2016 on OrbitzRoom size major challange. No space to park two roller bags; had to use the bed to open them. Bathroom supplies limited to 2 towels and liquid squeeze soap container.
by travellers from Glasgow
Helpful staff - w-fi - cooking smells - room tin
Posted 10 Aug 2013 on HotelsRoom was tiny with a view only of roof tops.Our particular room was situated above the kitchen and we smelled the smells of cooking all through the night. Room spotlessly clean. Access to wi-fi was invaluable to us. Staff were very helpful. Situation in town was central. Beautiful town.
by A verified traveler
Posted 9 Feb 2024
Établissement vieillot. Mériterait rafraîchissant notamment les salles de bains (chambre 17… pourtant classée meilleure chambre), et odeur dans l’établissement inconfortable
Comment from Hotel Management
9 Feb 2024 by Alexandre GERBAIL, Hotel Management
Cher Monsieur,Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Votre avis est précieux pour nous, et nous prenons en considération vos suggestions pour améliorer notre établissement.Nous nous excusons sincèrement pour tout inconvénient que vous avez pu rencontrer, soyez assuré que nous allons examiner cette situation et prendre des mesures pour remédier à ces problèmes.Nous comprenons également que l'odeur dans l'établissement a contribué à rendre votre séjour inconfortable. Nous allons enquêter sur cette question et mettre en place des solutions pour résoudre ce problème.Votre satisfaction est notre priorité, et nous nous efforçons constamment d'améliorer nos services. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur, afin de vous offrir une expérience plus positive.N'hésitez pas à nous contacter directement si vous avez d'autres commentaires ou suggestions. Nous sommes ouverts à toute critique constructive qui nous aidera à mieux répondre aux attentes de nos clients.Bien cordialement,Alexandre GERBAIL
