Ratings based on 72 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Newtownards
Posted 23 May 2024
Good value, tidy room with a beautiful view. A couple of small downsides being the steep hill (really not ideal whilst feeling ill and impossible to get an Uber) and slightly dated bathroom suite.
by A verified traveler
Generally to avoid
Posted 15 Nov 2023 on HotelsDisapointing hotel. The place could feel nice with a little effort, but it looks like the owners don't really understand how hotels should feel like. A 2-star motel feels more welcoming, despite the nice front of house person.
Comment from Hotel Management
18 Nov 2023 by Sara, Hotel Management
Hello, we don’t know who to reply to as you didn’t signed the valuation or comment. However, we are sorry to hear you didn’t feel welcome. This is exactly the opposite way we run Hotel Loveno. Thanks however for the kind words referring to front person. Have a nice day, Sara
by A verified traveler
Posted 13 Sep 2023 on Hotels
We loved this hotel for our stay in Lake Como! Clean with an amazing view of the lake! Staff was accommodating and nice. 10 minute walk to center of town and ferry. Highly recommend!
Comment from Hotel Management
13 Sep 2023 by Gaia and HL Team, Hotel Management
Hello Melissa,thank you so much for your review! We are happy that you enjoyed your stay here! Hope to see you again
by A verified traveler
Posted 9 Sep 2023
Overall the property was good value and the staff were amazingly helpful. However, one major caveat of this property is that it is not easily accessible by foot as the only local road to get here is an incredibly rocky and steep path which is impossible with any kind of luggage. In order to get to the centre of Menaggio, this is the only safe road down without a car. It is a good 10 minute walk up and down without luggage for those who are mobile. If you are not driving to the property, consider staying at the waterfront area. Otherwise, it's a quiet and lovely part of Menaggio.
Comment from Hotel Management
9 Sep 2023 by Giulia & HL Team, Hotel Management
Thank you Maria for your review!We are sorry for the inconvenience of the road, but we are always available to help with any eventuality.
by A verified traveler
Posted 7 Sep 2023
Clean friendly. We could walk to town. Private parking
by A verified traveler
Posted 5 Sep 2023
Front desk and admin help was very good!
Comment from Hotel Management
5 Sep 2023 by Gaia and HL Team, Hotel Management
Hello Andy,thank you so much for your review and your lovely words!Hope to see you again
by A verified traveler
Posted 20 Jun 2023
The hotel is lovely. The staff very nice. Dinner was wonderful on the back patio. The grounds are lovely with roses and hydrangeas. Nice 10 min walk to town square and lake. Used GPS to walk whick took us through a lovely path and a small waterfall. Ferry add another 3 minutes. Hope you are not a light sleeper, right next to the road where you hear every car, truck and motorcycle pass. We are here in mid/late June so no a/c and open windows are a must. A bit of construction happening all around the lake so cranes obstructing views.
Comment from Hotel Management
20 Jun 2023 by Gaia and HL Team, Hotel Management
Hello Ruby, thank you very much for the review! we are happy that you enjoyed staying at our hotel and appreciated our services. Unfortunately, they are doing some work and the crane is certainly not pretty to look at!
by A verified traveler
Very comfortable, clean and friendly.
Posted 18 Jun 2023 on HotelsAn old but lovely hotel on the outskirts of Menaggio. Helpful staff and a great breakfast. It is a walk up a steep hill to get to the hotel but there is a pretty walkway next to the river. The only downside was traffic noise from the adjacent road.
Comment from Hotel Management
18 Jun 2023 by Gaia and HL Team, Hotel Management
Hello Melvyn,thank you so much for your review! Hope to see you again.
by A verified traveler
Perfect.
Posted 2 Jun 2023 on HotelsThe hotel room we had had a spectacular view of the lake and a verdant garden. The staff was very friendly. The bed was comfortable and the room was clean.
The only note I would tell people that stay is that you probably want a taxi to pick you up at the ferry and take you to the hotel with your baggage. We climbed the steps, there are many, and despite being in pretty good shape, we needed showers. (The walk is fine when you don’t have luggage.)
I loved our 3 nights here and would recommend this hotel to others.
Comment from Hotel Management
3 Jun 2023 by Gaia and HL Team, Hotel Management
Hello Rudolf,thank you so much for your review! We are happy that you enjoyed your stay.Hope to see you again
by A verified traveler
Posted 27 May 2023 on Hotels
Comment from Hotel Management
27 May 2023 by Alice & HL Team, Hotel Management
Thank you very much for your review! We hope to host you again :)Best regards,
