Ratings based on 356 Verified Reviews

4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Dyersburg

Posted 9 Jun 2024
Outside looked very nice! Once inside, it was awful! Huge spots on carpet in halls, room and the bathroom floors were dirty! Key system did not work so someone had to escort you to your room and unlock it each time you entered/left. Terrible!!!!!!!!!!
3 out of 5
by A verified traveler

Posted 9 Jun 2024
Beds were dirty, no mattress protectors.
3 out of 5
by A verified traveler

Posted 8 Jun 2024
3 out of 5
by A verified traveler

Posted 2 Jun 2024
Clean, not as good of a breakfast as bigger locations Free parking and pet friendly
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
3 out of 5
by A verified traveler

Posted 20 May 2024
The pool was a little dirty looking. The staff was fairly friendly though.
2 out of 5
by A verified traveler

Posted 3 May 2024
I’ve stayed in Home2Suites previously and loved them. Unfortunately, I did not have the same experience for this hotel. While, they did have the amenities that Home2Suites are known for (breakfast, pool, fitness room and etc), my room was terrible. The dishwasher was not working. They did a poor job of cleaning the room prior to me even checking in. Not once did a staff member come and clean my room during my stay. I’m pretty sure that there was a plumping issue, as the bathtub and sinks had drain issues. However, the hotel was in a lovely area, with everything that one could need within a short distance. Overall, I would give this hotel 2.5 stars. Had my actual hotel been better, it would have been given at least 3.5-4 stars.
5 out of 5
by A verified traveler

Posted 27 Mar 2024
Comment from Hotel Management
16 Apr 2024 by Gabby J, Hotel Management
Thank you your for feedback!
5 out of 5
by A verified traveler

Posted 2 Mar 2024
Clean room. Stocked kitchette
Comment from Hotel Management
16 Apr 2024 by Gabby J, Hotel Management
Thank you for your feedback!
4 out of 5
by A verified traveler

Posted 26 Feb 2024
Comment from Hotel Management
16 Apr 2024 by Gabby J, Hotel Management
Thank you for your feedback.