Ratings based on 988 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Very nice property
by A verified traveler
Posted 27 May 2024
Really enjoyed Memphis and the Hilton!
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience.
by A verified traveler
Posted 18 May 2024
My hotel room had many issues. The microwave was not working. The room had a weird smell. We had no shampoo and when I asked the staff for more they did nothing about it. The website said free breakfast however when we got there the breakfast was $15 per person. I had a terrible experience.
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience. While we at Hilton do hate this happened to you, we do apologize for the inconvenience this may have caused you.
by A verified traveler
Posted 18 May 2024
This hotel was horrible. The hotel room smelled weird, the microwave didn’t work, it wasn’t clean, and so much more. The staff was rude and helpless. The website said free breakfast and there wasn’t. I did not like it one bit
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience. While we at Hilton do hate this happened to you, we do apologize for the inconvenience this may have caused you.
by A verified traveler
Posted 14 May 2024
N/A
Comment from Hotel Management
14 May 2024 by Front Desk, Hotel Management
Thank you for your response.
by A verified traveler
Posted 13 May 2024
Very busy lobby
Comment from Hotel Management
14 May 2024 by Front Desk, Hotel Management
Thank you for your response.
by A verified traveler
Posted 13 May 2024
Not bad
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience.
by A verified traveler
Posted 12 May 2024
Recommend
Comment from Hotel Management
14 May 2024 by Front Desk, Hotel Management
Thank you for your response.
