Ratings based on 988 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
The staff are very friendly and attentive! Really genuine folks!
Comment from Hotel Management
15 Jun 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience
by A verified traveler
Posted 13 Jun 2024
The property is beautiful and the staff was very friendly
Comment from Hotel Management
14 Jun 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience
by A verified traveler
Posted 9 Jun 2024
Nice
Comment from Hotel Management
14 Jun 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience
by A verified traveler
Posted 5 Jun 2024
I have never been charged for checking in early. Total BS! Location doesn’t allow you to walk anywhere. Facilities are very dated.
Comment from Hotel Management
8 Jun 2024 by Front Desk, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 2 Jun 2024
Very nice property
Comment from Hotel Management
4 Jun 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience.
by A verified traveler
Posted 27 May 2024
Really enjoyed Memphis and the Hilton!
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience.
by A verified traveler
Posted 18 May 2024
My hotel room had many issues. The microwave was not working. The room had a weird smell. We had no shampoo and when I asked the staff for more they did nothing about it. The website said free breakfast however when we got there the breakfast was $15 per person. I had a terrible experience.
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience. While we at Hilton do hate this happened to you, we do apologize for the inconvenience this may have caused you.
by A verified traveler
Posted 18 May 2024
This hotel was horrible. The hotel room smelled weird, the microwave didn’t work, it wasn’t clean, and so much more. The staff was rude and helpless. The website said free breakfast and there wasn’t. I did not like it one bit
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience. While we at Hilton do hate this happened to you, we do apologize for the inconvenience this may have caused you.
