Ratings based on 977 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Large dining area. Quiet and safe
Comment from Hotel Management
13 Jun 2024 by Customer Service, Hotel Management
Charles and Emma, thank you for your kind words. The team at Hampton Inn & Suites Memphis East is delighted you enjoyed the dining area and the quiet, safe environment. We hope to welcome you back soon!
by A verified traveler
Posted 30 May 2024
Always a nice stay. Comfortable beds.
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
Trish, thank you for your kind words! The team at Hampton Inn & Suites Memphis East is thrilled to hear you enjoyed another stay with us. We're happy you found the beds to be comfortable. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 22 May 2024
We had a suite. The kitchen was ok but the sink was VERY TINY. The bathroom sink was three times the size of the kitchen. The kitchen was not well stocked - had one fork but three spoons. The microwave with light and fan didn’t work. There was no tea towels or paper towel no dish soap.
For a suite it was not good.
The staff are lovely!! Breakfast is great. Very safe and good parking.
You do need to request your room to be cleaned which we were not told.
We would stay here again but not a suite.
Comment from Hotel Management
23 May 2024 by Customer Service, Hotel Management
Tabitha, thank you for staying at Hampton Inn & Suites Memphis East and sharing your feedback. It's great to hear you found our team members lovely and enjoyed the breakfast, safety, and parking. We're sorry for the inconsistencies you encountered in the suite's kitchen and the room cleaning request. Your comments will help us make improvements. We're looking forward to welcoming you back, perhaps in a different room type next time.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Mitch, thank you for your positive rating. Our team at Hampton Inn & Suites Memphis East is thrilled to hear you had a pleasant stay. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 13 May 2024
Great stay!
Comment from Hotel Management
14 May 2024 by Customer Service, Hotel Management
Kevin, we appreciate your positive note about your stay at Hampton Inn & Suites Memphis East. It's always a joy to hear when guests enjoy their visit. We look forward to having you back in the future. Thank you for choosing us!
by A verified traveler from Gilbert
Posted 8 May 2024
Comment from Hotel Management
11 May 2024 by Customer Service, Hotel Management
Thank you for the excellent rating, Duan!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hampton Inn & Suites Memphis East! We look forward to hosting you again soon.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
25 May 2024 by Customer Service, Hotel Management
Ravyton, thank you for your positive rating! The team at Hampton Inn & Suites Memphis East is thrilled to see you had an excellent stay. We look forward to your next visit!
by A verified traveler
Posted 30 Apr 2024
Safe and clean place
Comment from Hotel Management
2 May 2024 by Customer Service, Hotel Management
François, it's delightful to hear you found the Hampton Inn & Suites Memphis East both secure and immaculate. We strive to provide a comfortable and safe environment for our guests. We hope to welcome you back in the near future. Thank you for your kind words!
by A verified traveler
Posted 26 Apr 2024
Looks like constant patrolling security.
Comment from Hotel Management
27 Apr 2024 by Customer Service, Hotel Management
Cory, it's good to know you recognized and appreciated the safety measures at Hampton Inn & Suites Memphis East. Your comfort and security are our top priorities. We'll certainly pass on your words to our team. We look forward to welcoming you back in the future.
by A verified traveler from Edmond
Posted 23 Apr 2024
Friendly staff, clean rooms, accessible to intestate 40.
Comment from Hotel Management
25 Apr 2024 by Customer Service, Hotel Management
Judy, thank you for this wonderful feedback about your stay at Hampton Inn & Suites Memphis East. We're thrilled to hear about the cleanliness of our rooms and our convenient location adding positivity to your experience. Our team members' hospitality is something we're proud of, and it's delightful to know your stay reflected this. Looking forward to welcoming you back in the future.
