Ratings based on 978 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Mitch, thank you for your positive rating. Our team at Hampton Inn & Suites Memphis East is thrilled to hear you had a pleasant stay. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 13 May 2024
Great stay!
Comment from Hotel Management
14 May 2024 by Customer Service, Hotel Management
Kevin, we appreciate your positive note about your stay at Hampton Inn & Suites Memphis East. It's always a joy to hear when guests enjoy their visit. We look forward to having you back in the future. Thank you for choosing us!
by A verified traveler from Gilbert
Posted 8 May 2024
Comment from Hotel Management
11 May 2024 by Customer Service, Hotel Management
Thank you for the excellent rating, Duan!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hampton Inn & Suites Memphis East! We look forward to hosting you again soon.
by A verified traveler
Posted 30 Apr 2024
Safe and clean place
Comment from Hotel Management
2 May 2024 by Customer Service, Hotel Management
François, it's delightful to hear you found the Hampton Inn & Suites Memphis East both secure and immaculate. We strive to provide a comfortable and safe environment for our guests. We hope to welcome you back in the near future. Thank you for your kind words!
by A verified traveler
Posted 26 Apr 2024
Looks like constant patrolling security.
Comment from Hotel Management
27 Apr 2024 by Customer Service, Hotel Management
Cory, it's good to know you recognized and appreciated the safety measures at Hampton Inn & Suites Memphis East. Your comfort and security are our top priorities. We'll certainly pass on your words to our team. We look forward to welcoming you back in the future.
by A verified traveler from Edmond
Posted 23 Apr 2024
Friendly staff, clean rooms, accessible to intestate 40.
Comment from Hotel Management
25 Apr 2024 by Customer Service, Hotel Management
Judy, thank you for this wonderful feedback about your stay at Hampton Inn & Suites Memphis East. We're thrilled to hear about the cleanliness of our rooms and our convenient location adding positivity to your experience. Our team members' hospitality is something we're proud of, and it's delightful to know your stay reflected this. Looking forward to welcoming you back in the future.
by A verified traveler
Posted 23 Apr 2024
Newly renovated..really noce
Comment from Hotel Management
24 Apr 2024 by Customer Service, Hotel Management
Robert, it's wonderful to hear your recognition of the renovations at Hampton Inn & Suites Memphis East. We strive to make the hotel even more inviting and comfortable for our guests. Looking forward to welcoming you back on your next visit to Memphis.
by A verified traveler
Posted 21 Apr 2024
There was hair in sink, tub & on toilet. Floors weren’t swept thoroughly. Front desk clerk was a little rude No laundry detergents available & front desk didn’t have change for machines. The beds were comfortable & got upgraded to suite because there wasn’t a regular room available. Overall a comfortable stay but housekeeping could be much better.
Comment from Hotel Management
22 Apr 2024 by Customer Service, Hotel Management
Audris, we are delighted to know that you found your stay in the suite comfortable at Hampton Inn & Suites Memphis East. However, we also acknowledge your comments related to the cleanliness and availability of laundry supplies. Please rest assured we've taken note of your feedback and we're committed to improving these areas. Apologies for any inconvenience caused by the demeanor of our front desk colleague. Your comfort and satisfaction are our priority and such instances are not reflective of our usual high standards. We hope you'll give us another opportunity to serve you.
by A verified traveler
Posted 20 Apr 2024
Good.
Comment from Hotel Management
22 Apr 2024 by Customer Service, Hotel Management
Audris, it's pleasing to hear that you had a pleasant experience at Hampton Inn & Suites Memphis East. We hope to provide an even better experience next time you choose to stay with us.
by A verified traveler
Posted 16 Apr 2024
One of the best hotels in Memphis
Comment from Hotel Management
18 Apr 2024 by Customer Service, Hotel Management
Stekeeshia, it's fantastic to hear you consider Hampton Inn & Suites Memphis East as one of the top options for accommodation in Memphis. It was an absolute delight to have you as our guest and we aim to continue offering wonderful experiences. We're eagerly looking forward to your next visit!
