Ratings based on 817 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Went to use pool and hot tub, several teenagers in hot tub and other children jumping in pool with no respect to others, no adult around. Hot tub not cleaned in a while. No towels!! Went to breakfast at 6:55, it was dark in area, walked back to room to check breakfast time. Return to area to eat breakfast because site states 6 am. Staff enter area a rudely stated breakfast doesn’t start until 7am. No microwave in room, floor under air conditioning soaked.
Comment from Hotel Management
11 Jun 2024 by Mackenzie D, GM, Hotel Management
Dear Renae,Thank you for letting us know about your recent stay. Upon checking our website, it does not state 6 am for breakfast time. I do apologize about this confusion. Our standard rooms do not have microwaves in them as the room description on the site as well. We have gotten with maintenance about the AC to ensure this does not happen again.
by A verified traveler
Posted 9 Jun 2024
It was good. The staff are nice. Overall the value is in line with the price.
by A verified traveler
Posted 8 Jun 2024
The pool wasnt open the 1st couple days. Staff rude when you come down to eat before breakfast starts. Room smelled bad like musty smell. Otherwise ok stay
Comment from Hotel Management
11 Jun 2024 by Mackenzie D, GM, Hotel Management
Dear Daune,We apologize about these issues during your stay. Unfortunately, the pool did have to have a bit more cleaning done as I'm sure some guests would understand this. We would not want to put our guests at risk. We do have breakfast operating times and to stick with Marriott standards, we do not open early. We will let our maintenance team know about this room so it can be addressed. Thank you.
by A verified traveler
Posted 28 May 2024
Peaceful and clean
by A verified traveler
Posted 27 May 2024
Roaches were not n hotel
by A verified traveler
Posted 26 May 2024
Excellent staff and service
Comment from Hotel Management
27 May 2024 by Mackenzie Dixon, GM, Hotel Management
Dear C.M.,We are glad you enjoyed your stay and hope to welcome you back!
by A verified traveler
Posted 25 May 2024
In a great area of town with many dining options nearby.
Comment from Hotel Management
27 May 2024 by Mackenzie Dixon, GM, Hotel Management
Dear Stephanie,We are glad you enjoyed your stay with us and hope to welcome you again!
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 19 May 2024
The clerk was pleasant, the room smelled clean, bed was comfortable,
by A verified traveler
Posted 16 May 2024
The stay was amazing! Will definitely stay here again.
Comment from Hotel Management
16 May 2024 by Regina, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
