Ratings based on 958 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
by A verified traveler
Posted 10 Jun 2024
I enjoyed the pool area which was the main reason i came. Casino was in walking distance which was a plus. Every was great.
Comment from Hotel Management
12 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoyed our pool area and found the proximity to the casino convenient. It's wonderful to know that everything met your expectations. We look forward to welcoming you back for another great stay!
by A verified traveler
Posted 10 Jun 2024
Nice room but more of a truck stop
Comment from Hotel Management
10 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.
by A verified traveler
Posted 10 Jun 2024
Staff was very helpful.
Comment from Hotel Management
10 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback! We're delighted to hear that you found our staff very helpful. Providing excellent service is a priority for us, and we're glad our team could assist you during your stay. We appreciate your kind words and hope to have the opportunity to welcome you back again in the future!
by A verified traveler
Posted 8 Jun 2024
Close to food and entertainment
Comment from Hotel Management
9 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,We're pleased to hear that you found our location convenient, and close to food and entertainment options. We strive to provide our guests with easy access to amenities and attractions. We kindly request you reconsider your rating. We hope to welcome you back soon.
by A verified traveler
Posted 7 Jun 2024
Beds are comfortable and Casio is a rocks throw away: Mexican restaurant has daily food specials.
Comment from Hotel Management
9 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback. We're pleased to hear that you found the beds comfortable and enjoyed the convenience of our location. We hope you had a wonderful stay and we look forward to welcoming you back in the future.
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
by A verified traveler
Posted 5 Jun 2024
No hot water to take a shower. It was only a pit stop on my way to Texas - but was not a good experience.
Comment from Hotel Management
6 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience of not having hot water during your stay. This is not the standard we strive for, and we will address this issue immediately. We hope you'll give us another chance to provide a better experience in the future.
by A verified traveler
Posted 5 Jun 2024
The rooms smelled.
Comment from Hotel Management
6 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,We are very sorry to hear about the inconvenience caused. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!
