Ratings based on 655 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Wichita
Posted 10 May 2024
The staff, Sarah, was very nice and hospitable. Unfortunately, the room phone did not work and the tv did not work. The excuse for the tv was the weather but the weather wasn’t moving in for several hours.
Comment from Hotel Management
10 May 2024 by DC, Hotel Management
Dear Kathy, thank you very much from all the team members of the comfort suites in west Memphis Arkansas we sincerely apologize for the inconvenience.
by A verified traveler
Posted 5 May 2024
Other than the room smelt a little musty when we first walked in we had a great experience
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
2 May 2024 by DC, Hotel Management
Dear David, thank you very much from all the team members of the comfort suites in west Memphis Arkansas we appreciate your business please visit us soon.
by A verified traveler
Posted 26 Apr 2024
Easy access. Could use a few more handicap parking spots. Looks safe and so far has been quiet.
Comment from Hotel Management
26 Apr 2024 by DC, Hotel Management
Dear Michelle,thank you very much from all the team members of comfort suites in west Memphis Arkansas we appreciate your business please visit us soon.
by A verified traveler
Posted 23 Apr 2024
Clean, friendly customer service
Comment from Hotel Management
23 Apr 2024 by DC, Hotel Management
Dear Robert, thank you very much from all the staff members of the comfort suites in west Memphis Arkansas we appreciate your business
by A verified traveler
Posted 14 Apr 2024
Highly recommended. Quiet, safe, clean. Bed was super comfortable.
Comment from Hotel Management
14 Apr 2024 by DC, Hotel Management
Dear Robert, thank you very much from all the staff members of the comfort suites in west Memphis Arkansas we value your business.
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
2 May 2024 by DC, Hotel Management
Dear valued customer thank you very much from all the team members of the comfort suites in west Memphis Arkansas we appreciated your business please visit us soon
by A verified traveler
Posted 10 Apr 2024
Clean, didn’t like that it was dark in some areas
Comment from Hotel Management
11 Apr 2024 by DC, Hotel Management
Dear Juana, thank you very much from all the team members of the comfort suite in west Memphis Arkansas we value your business
by A verified traveler
Posted 10 Apr 2024
Convenient and quiet. Decent place to stop for the night. It's a bit dated and worn, but not a cut-rate motel by any stretch. However, the breakfast eggs were terrible.
Comment from Hotel Management
11 Apr 2024 by DC, Hotel Management
Dear Roney, thank you very much from all the team members of the comfort suites in west Memphis Arkansas we value your business and will be happy to see you soon.
by A verified traveler
Posted 9 Apr 2024
Buffet was out of juice, coffee, and butter. Staff kept taking a break. Ice machine on 4th floor was broken
Comment from Hotel Management
9 Apr 2024 by DC, Hotel Management
Dear Pattie, thank you very much from all the team members of comfort suites in west Memphis Arkansas we sincerely apologize for any difficulty during your stay
