Ratings based on 525 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from elk grove

Posted 17 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Phyllis, Hotel Management
Hello Bryan,Thank you for sharing you 5 out of 5 score of the Avid Southaven. I am delighted you were able to enjoy our True Hospitality experience, Complimentary 24/7 bean to cup coffee, breakfast and good night's rest at the Avid Memphis/Southaven by IHG.
4 out of 5
by A verified traveler

Posted 14 Jun 2024
N/A
Comment from Hotel Management
15 Jun 2024 by Phyllis-GM, Hotel Management
Thank you for staying at the Avid Southaven while you were in the Memphis/Southaven area. We hope you were able to enjoy all of the amenities we have to offer. We look forward to having you stay with us when you are in the Southaven area, looking for an IHG property.
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Zena S., Hotel Management
Tristan,Thank you for being our guest and for taking the time to rate your experience with us here at Avid Memphis Southaven. I am happy to see your stay was a 5 out 5! We hope to host you on your future travels to the Memphis Southaven area.Safe Travels,Zena S.
5 out of 5
by A verified traveler

Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by S. Thomas, Hotel Management
Delores, Thank you so much for your recent stay with us at the Avid Memphis Southaven. We appreciate your 5 out of 5 rating. Here at the Avid Southaven, we love to receive feedback from our guests. We are so glad to hear that you enjoyed your stay with us. The next time you're in the Memphis/Southaven area we hope to have you as a guest again. Thank you!
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Over all the hotel was nice… the front desk could’ve been a little friendly
Comment from Hotel Management
4 Jun 2024 by Zena S., Hotel Management
Keonna,Thank you for choosing Avid Memphis Southaven for your recent travels. Our team greatly appreciates hearing from our guests so that you for both your kind words and feedback. We will be sure to share this review with our team to embrace any opportunities. Thank you again for being our guest and we hope to host you again on your future travels to the area.Safe Travels,Zena S.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
everything is a reflection of the images presented.
Comment from Hotel Management
4 Jun 2024 by Zena S., Hotel Management
Antonio,Thank you for being our guest and for choosing Avid hotel Memphis Southaven. I am happy to see your stay was a 5 out of 5 and that our online imagery matches your experience. Our team greatly appreciates your review and we hope to host you again on your future travels to the Memphis Southaven area. Again, thank you!Safe Travels,Zena S.
5 out of 5
by A verified traveler

Posted 30 May 2024
Just an overnight on our way through, but we were impressed with the cleanliness and overall service.
Comment from Hotel Management
31 May 2024 by S. Thomas, Hotel Management
Greetings Tamara,Thank you so much for your stay with us at Avid Memphis Southaven. We appreciate your score of 5. We are pleased to know that you not only enjoyed your stay with us but our IHG 5 way of cleaning as well. We hope that in the future when you are in the Southaven area, that you come see us at Avid Southaven. Thank you again for taking the time out to give us your feedback.
5 out of 5
by A verified traveler

Posted 29 May 2024
Comment from Hotel Management
11 Jun 2024 by S. Thomas, Hotel Management
Bianca,Thank you so much for taking the time out to review your recent stay with us at the Avid Southaven. We are pleased to know that your stay was a 5 out of 5 rating. We hope that the next time you are in the Memphis/ Southaven area, we have you as a guest again. Best wishes!
5 out of 5
by A verified traveler

Posted 28 May 2024
Need coffee makers in the room.
Comment from Hotel Management
28 May 2024 by Phyllis-GM, Hotel Management
Hello Brenda,Thank you for staying at the Avid by IHG while you were in the Southaven area. I'm glad you were able to enjoy our True Hospitality, IHG Way of clean rooms and our complimentary breakfast. Thank you for the 5 out of 5 survey!!. Our guests matters. We will pass your suggestion to IHG for in room coffee for the Avid brand. Again, Thank you for staying with us. We hope you give us another visit whenever you are in the Memphis/Southaven area.
4 out of 5
by A verified traveler

Posted 24 May 2024
Comment from Hotel Management
13 Jun 2024 by Zena S., Hotel Management
Cindy,Thank you for being our guest here at Avid Memphis Southaven. We greatly appreciate you taking the time to rate your stay with us. We hope to host you again on your future travels to Memphis Southaven.Safe Travels,Zena S.