Ratings based on 930 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
The Amenities At This Property Were First Rate We Absolutely Loved This Hotel The Bathroom Was So Huge The Breakfast Fresh And Amazing You Wouldn't Expect It In The Hotel It Was Very Good We Recommended This Hotel For Everyone Pool Hottub Absolutely Clean And We Enjoyed Our Stay
Comment from Hotel Management
16 Apr 2024 by Customer Service, Hotel Management
Kenya, thank you for sharing your wonderful experience at Homewood Suites by Hilton Long Island-Melville. It's great to hear that our top-notch amenities and spacious bathroom contributed to your enjoyment. We're also delighted our appetizing and fresh breakfast exceeded your expectations. Our hotel's cleanliness and fun amenities like the pool and hot tub also seem to have added a positive touch to your stay. We appreciate your recommendation and look forward to welcoming you back for another memorable stay.
by A verified traveler
Posted 13 Apr 2024
Excellent
Comment from Hotel Management
13 Apr 2024 by Customer Service, Hotel Management
Thank you for the amazing rating, Sreenath!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Homewood Suites by Hilton Long Island-Melville soon!Thanks again for leaving your feedback!
by A verified traveler
Posted 1 Apr 2024
Loved it ! Definitely will book again
Comment from Hotel Management
1 Apr 2024 by Customer Service, Hotel Management
Rosemarie, it's wonderful to hear that you had a splendid experience at Homewood Suites by Hilton Long Island-Melville. Your enthusiasm for our hotel is greatly appreciated and we eagerly await your next visit. Thank you for taking the time to share your feedback.
by A verified traveler
Posted 31 Mar 2024
Awesome
Comment from Hotel Management
1 Apr 2024 by Customer Service, Hotel Management
Matty, we're thrilled to hear your positive comments about your experience at Homewood Suites by Hilton Long Island-Melville! We're dedicated to ensuring our guests have an amazing stay. We hope to see you again soon!
by A verified traveler
Posted 24 Mar 2024
Excellent service
Comment from Hotel Management
25 Mar 2024 by Customer Service, Hotel Management
Steve, it's wonderful to hear that you enjoyed your stay at Homewood Suites by Hilton Long Island-Melville. We strive to provide exceptional service to each and every guest. Thank you for your feedback and we look forward to welcoming you back in the future.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Customer Service, Hotel Management
Daniel, we're thrilled to hear you had a solid stay at Homewood Suites by Hilton Long Island-Melville. Your 4-star rating speaks volumes about your experience and we thank you for it! We hope to have the opportunity to offer you an even more satisfying stay in the future. Safe travels!
by A verified traveler
Posted 22 Mar 2024
Only negative was that I could hear person in room next to me. Thin walls.
Comment from Hotel Management
23 Mar 2024 by Customer Service, Hotel Management
Christopher, it's great to hear you chose Homewood Suites by Hilton Long Island-Melville for your stay. Your feedback is vital as it helps us focus on areas for further improvement. We're sorry to hear about the noise disturbance you experienced. For future stays, feel free to let our team members know about any issues — they're always on hand to assist and ensure your comfort. We hope to welcome you back soon.
by A verified traveler
Posted 18 Mar 2024
Customer service was quick and efficient. The room was clean and overall The property was good.
Comment from Hotel Management
19 Mar 2024 by Customer Service, Hotel Management
Rodrigo, thank you for your comments. It's uplifting to hear that our prompt and efficient service at Homewood Suites by Hilton Long Island-Melville added to your experience. We're delighted to know that the cleanliness of your room and overall condition of our property met your expectations. We hope you'll choose our hotel again in future travels.
by A verified traveler
Posted 11 Mar 2024
The front desk staff and the property itself was excellent, my only is was that I requested that housekeeping clean my room from 12:30 pm on the Saturday and I checked out today but never got my room cleaned. I was very disappointed with the housekeeping staff.
Comment from Hotel Management
11 Mar 2024 by Customer Service, Hotel Management
Ryia, thank you for sharing your experience. We're pleased to hear that our front desk team members and overall property met your expectations. We regret to learn about your experience with our housekeeping service not living up to your standards. Please be assured, we have noted your comments and will work closely with our team to ensure that this matter is effectively addressed. Your feedback is valued, and we hope we have the opportunity to deliver an improved stay for you in the future.
by A verified traveler
Posted 11 Mar 2024
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Comment from Hotel Management
11 Mar 2024 by Customer Service, Hotel Management
Carlos, thank you for your valuable feedback about your stay at Homewood Suites by Hilton Long Island-Melville. It seems like you had quite a pleasant experience with us. We're delighted to hear that and look forward to welcoming you back on your next visit. Safe travels!
