Ratings based on 115 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 3 Jul 2022
The property was underwhelming for the price and what was represented on the internet. Glad we visited here, but I’d likely book another place in the area before doing this again.
5 out of 5
by A verified traveler

Posted 15 Aug 2021
Amazing place with a lot of green space. Nice places for hiking with family.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2020
5 out of 5
by A verified traveler from S. João da Madeira

Posted 2 Jul 2020 on Ebookers
Estava tudo bem, bom pequeno almoço, a piscina era ótima.
5 out of 5
by A verified traveler

Hotel in beautiful surroundings

Posted 16 Sep 2016 on Hotels
We enjoyed our stay. Staff were helpful and friendly except one receptionist who kept us waiting for a long time whilst he was on the phone with no apologies.The indoor pool was good except there were no lights in the toilets/shower room and no windows on both the times I used the pool. Excellent breakfast and special menu option for evening meal was a reasonable price, but this menu was not made available till late in the day, so one did not know whether to eat in or out, especially as the restaurant had to be booked.
5 out of 5
by Mr Colin from Rojales. Spain

Perfect Easter family holiday

Posted 14 Apr 2015 on Hotels
All staff were happy and cheerful from all departments within the hotel. Spa facilities were great. On one occasion the water in the spa was not warm. Upon informing reception the matter was dealt with and when ordering a coffee later in the day it was given complimentary with an apology. The next day the water in the spa was warm again. Breakfast was perfect with a good selection of fresh fruits, cakes and hot selection. We stayed for a week and found the location so relaxing as it was surrounded by forest. Good in the hotel restaurant was to a very high standard as was customer service. Nearest restaurants outside the hotel were a five minute drive into the local village. All in all a perfect holiday with a 5 star recommendation
5 out of 5
by A verified traveler

Incrível hotel, com spa muitíssimo agradável

Posted 15 Oct 2023 on Hotels
Quero agradecer a toda a equipe do hotel pela maravilhosa estadia. Tudo foi perfeito, quarto com vista linda e muito confortável, ótimo café da manhã, piscina muito boa e spa fantástico!? Fazia muito tempo que eu queria conhecer este hotel e correspondeu plenamente às nossas expectativas
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2023 on Hotels
3 out of 5
by A verified traveler

Posted 15 May 2023 on Hotels
Bar com funcionários sem conhecimento de bebidas. Esplanada sem guarda sol. Quartos bastante simples para um hotel da categoria que se afirma ser.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2020 on Hotels