Ratings based on 37 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2021 on Wotif
by A verified traveler
ove Woolrich
Posted 23 Dec 2020 on HotelsWe have been coming to Woolrich for years now and we love it. If you like feeding kookaburras expect them every evening. It is so relaxing and you have access to the beautiful cloudehill gardens. It is full house with 2 bedrooms with ensuites
by A verified traveler from Melbourne
Posted 3 Dec 2020
Great location, excellent facilities, wonderful breakfast basket was waiting for our arrival, along with goodies in the refrigerator.
by A verified traveler from Melbourne, Australia
Posted 25 Jun 2020 on Wotif
I'll start with the positives as there are more than negatives! This retreat is exactly that- a retreat! Absolutely stunning roomy cottage with breathtaking views of the mountains & surrounding flora. The photographs do not do it justice! It would be perfect for a romantic getaway for a couple (or couples) or a solo trip in which you are seeking ultimate privacy and serenity. The Jacuzzi was sensational- we especially enjoyed the serene views and skylight. The host provides an abundance of breakfast and snack options free of additional cost so there is no need to bring nibbles! The premises has ducted heating throughout, so if a fireplace is not your thing you're covered. Beds have electric blankets which was a treat as we stayed in Winter.
Negatives are the cleanliness of not so regularly used areas (dust). The communication with the hosts was non existent. I sent an email, left a voicemail and tried ringing the landline twice but there was no answer or reply. For this particular trip it was no big issue, however if it was an emergency situation this is not ideal.
Also, I booked this accomodation as the description stated it was child-friendly and provided cots. Be warned this particular premises is NOT suitable for children under the age of 10!!! It is not baby-proofed at all, a lot of cupboards holding chinaware and antiques were in easy reach of a toddler! Having said that, I will definitely be coming back, but this time without children.
Comment from Hotel Management
25 Jun 2020 by Mary, Hotel Management
I’d like to thank Caitlin for the positive comments in her review but just to remark on a couple of points. It was a difficult week for us. My husband suffered a heart attack and was rushed to hospital for an emergency operation, and we had to rely on volunteer assistance for cleaning and setting up. It’s possible that in the chaos I forgot to forward the landline to my mobile while I was out, so apologies for the inability to make contact. As to suitability for young children, it does not seem to have been a problem for the many other guests with children who have stayed over the years; Caitlin is the first to have raised this issue. It is true that the majority of our guests are adults, and the Cottage is set up with their comfort in mind. I believe, Caitlin, I saw you when you arrived and told you there was a portacot in the Cottage.
Best wishes
Mary
by A verified traveler
Posted 30 Oct 2019
by A verified traveler
Posted 1 Oct 2019 on Wotif
Loved the property, gardens etc are really lovely.
by A verified traveler from Melbourne
Posted 10 Aug 2019 on Wotif
The cottage is beautiful and has everything you could want or need for a a few days away. Mary and Chas were fantastic hosts. They provided generous breakfast provisions including fruit, bread and lovely wine. My husband is a coeliac and it was the small touches such as gf granola and bread that we really appreciated. Not to mention the coffee machine! The open fire was ready to light when we arrived but there is ducted heating if you are not keen on the fire. I can’t recommend this place enough - you won’t be disappointed! I give it 5 stars - Lisa
by A verified traveler
Posted 8 Apr 2019
Lovely place, lovely owner, very well located. We spent 2 days there, and took one to complete relaxing in the garden.
Comment from Hotel Management
11 Apr 2019 by Mary, Hotel Management
So pleased you liked our accommodation. It is a lovely time of year
by A verified traveler
Posted 24 Mar 2019
by A verified traveler
Awesome stay!
Posted 4 Sep 2018 on HotelsThe place is perfect! Cosy, warm, very clean and has all the amenities you need. Mary and Ches are very attentive as well, love the little touches to make our stay the best we had! Will recommend this place to anyone!
Comment from Hotel Management
5 Sep 2018 by Mary, Hotel Management
Thank you so much Shihui. We are so pleased you enjoyed yourselves.
