Ratings based on 968 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Whilst property is nice and in good location I had issues with my room missing basic necessities. No milk in mini bar for coffee machine. TV remote completely missing, no room service signs, room service filling to refill milk, vents in room we covered in dust, bathroom clearly had repair works and either not completed or just left to look half done. No QR code on TV as instructed for menus, no paper menus for reference. Oil used for chips was in need of clean. Breakfast was stone cold and bacon clearly from a Bain Marie so undercooked. Parking is cheap compared to most other places but I’m not sure what was deluxe about my room other than the Dyson hairdryer. When I pointed out to reception that basics are being missed nothing was really offered apart from an apology. Wouldn’t stay again.
Comment from Hotel Management
2 May 2024 by View Melbourne, Hotel Management
Hi Mardi, Thank you for your valuable feedback, we are sorry that we did not meet your expectations during your stay with us. We do remain available 24/7 to assist you with any request through-out your stay to ensure your comfort.Sarah JenkinsFront Office Manager
by A verified traveler
Posted 21 Apr 2024
Good
Comment from Hotel Management
1 May 2024 by View Melbourne, Hotel Management
Hi Denis, Thank you for staying at View Melbourne and for taking the time to review. We're glad to hear that you enjoyed your stay. Looking forward on your future stay, it would be a pleasure to personally welcome you back to View Melbourne.Sarah JenkinsFront Office Manager
by A verified traveler
Posted 21 Apr 2024
Shower flooded the bathroom, water temp was Luke warm, heater did not work
Comment from Hotel Management
1 May 2024 by View Melbourne, Hotel Management
Hi Cameron,Thank you for your valuable feedback, we are sorry that we did not meet your expectations during your stay with us. We wish you have let us know of your concern whilst stay, we do remain available 24/7 to assist you with any request through-out your stay to ensure your comfort.Sarah JenkinsFront Office Manager
by A verified traveler
Posted 15 Apr 2024
Great place to stay. Easy transport into town with lots of trams running along St.Kilda Rd, stopping 100 metres from hotel. I really enjoyed the buffet breakfast.
Highly recommend.
Comment from Hotel Management
1 May 2024 by View Melbourne, Hotel Management
Hi Per,Thank you for taking time to complete a review. We are delighted you enjoyed your stay, and we hope to welcome you back in your future travels to View Melbourne.Sarah JenkinsFront Office Manager
by A verified traveler
Posted 8 Apr 2024
Got an excellent price for our stay. Service and amenities were great. Good location, close to the city and transport. Would stay again.
Comment from Hotel Management
1 May 2024 by View Melbourne, Hotel Management
Hi Nicole, Thank you for staying at View Melbourne and for taking the time to review. We're glad to hear that you enjoyed your stay. Looking forward on your future stay, it would be a pleasure to personally welcome you back to View Melbourne. Sarah JenkinsFront Office Manager
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
1 May 2024 by View Melbourne, Hotel Management
Hi Margit,Thank you for taking time to complete a review. We are delighted you enjoyed your stay, and we hope to welcome you back in your future travels to View Melbourne.Sarah JenkinsFront Office Manager
by A verified traveler
Posted 18 Mar 2024
It was amazing! We loved the view and the surrounding. It was a wonderful expereince! Wish there was a hot tub or a pool.
Comment from Hotel Management
19 Mar 2024 by View Melbourne, Hotel Management
Hi Uma,Thank you for your the rating. We are delighted you enjoyed your stay and we are sorry to hear that we did not meet your expectations whilst stay. We are looking forward to reopening The Atrium with upgraded facilities.We hope to welcome you back in your future travels to View Melbourne.Sarah JenkinsFront Office Manager
by A verified traveler
Posted 11 Mar 2024
Overall, great hotel!
Comment from Hotel Management
19 Mar 2024 by View Melbourne, Hotel Management
Hi Zaynam, Thank you for taking time to complete a review. We are delighted you enjoyed your stay and we hope to welcome you back in your future travels to View Melbourne.Sarah JenkinsFront Office Manager
by A verified traveler
Posted 6 Mar 2024
There was no free water bottle in the room.
Door was stiff and the quality of tissues were poor.
There were no foot wearing in the hotel.
Comment from Hotel Management
19 Mar 2024 by View Melbourne, Hotel Management
Hi Vahid, Thank you for your valuable feedback, we are sorry that we did not meet your expectations during your stay with us. The water from the tap is safe and drinkable.We do remain available 24/7 to assist you with any request through-out your stay to ensure your comfort.Sarah JenkinsFront Office Manager
by A verified traveler
Posted 1 Mar 2024
NA
Comment from Hotel Management
19 Mar 2024 by View Melbourne, Hotel Management
Hi Katrina, Thank you for taking time to complete a review. We are delighted you enjoyed your stay, and we hope to welcome you back in your future travels to View Melbourne.Sarah JenkinsFront Office Manager
