Ratings based on 212 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Mar 2024
Overall i thought it was good, the only downside was the noisy corridor especially at 5am
by A verified traveler
Posted 18 Mar 2024
Very clean and comfortable. Great space and wonderful to have washer/dryer and kitchen facilities!
Comment from Hotel Management
20 Mar 2024 by Jane, Hotel Management
Dear Rachelle,Thank-you so much for providing us with your lovely feedback and perfect score. We are so happy that you enjoyed the facilities and cleanliness in the room. we hope to welcome you back again soon.Best Regards,Jane MoroneyAssistant Manager
by A verified traveler
Posted 12 Feb 2024
Clean and great service
Comment from Hotel Management
13 Feb 2024 by Jane, Hotel Management
Dear Lucy,Thank-you for your wonderful score - we appreciate your review very much. We hope to welcome you again soon.Kind Regards,Jane MoroneyAssistant Manager
by A verified traveler
Posted 10 Feb 2024
No issues
Comment from Hotel Management
13 Feb 2024 by Jane, Hotel Management
Dear John,Thank-you so much for taking the time to review us and your fantastic score. We are glad to hear that you enjoyed your stay and we hope to welcome you again soon.Kind Regards,Jane MoroneyReservations
by A verified traveler
Recommended.
Posted 29 Jan 2024 on HotelsGreat location and walking distance to restaurants and supermarket. Staff are very accommodating and friendly. Only annoying issue is access to the car park. You have to call reception to ask to open the garage door for you everytime you enter.
Comment from Hotel Management
29 Jan 2024 by Jane, Hotel Management
Dear Nick,Thank-you for your wonderful score and valuable feedback. We appreciate you taking the time to review us and we look forward to welcoming you again.Kind Regards,Jane MoroneyAssistant Manager
by A verified traveler
Posted 28 Dec 2023
Comment from Hotel Management
23 Jan 2024 by Jane, Hotel Management
Dear Craig,Thank-you for the perfect score - much appreciated! We are delighted that you enjoyed your recent stay with us.Kind Regards,Jane MoroneyAssistant Manager
by A verified traveler
Posted 20 Dec 2023
Really liked our stay here. Rooms are nice and clean and staff are friendly. Coles and food restaurants are walking distance. Only weird thing was the car park - no FOB was provided so had to wait for staff to open manually.
Comment from Hotel Management
24 Jan 2024 by Jane, Hotel Management
Dear Sophie,Thank-you so much for taking the time to share your recent experience with us. We are very grateful for the perfect score and the feedback, and we're glad that you enjoyed your stay overall. We look forward to welcoming you again soon.Best Regards,Jane MoroneyAssistant Manager
by A verified traveler
Posted 11 Dec 2023 on Wotif
Comment from Hotel Management
12 Dec 2023 by Jane, Hotel Management
Dear Heather,Thank-you so much for taking the time to review. We are very appreciative of your perfect score! Thank-you for choosing us and we look forward to welcoming you back soon.Best Regards,Jane MoroneyAssistant Manager
by A verified traveler
Posted 4 Dec 2023 on Wotif
Comment from Hotel Management
12 Dec 2023 by Jane, Hotel Management
Thank-you Kate for your time and positive score. We hope to welcome you back to the Sebel Moonee Ponds again soon.Kind Regards,Jane MoroneyAssistant Manager
by A verified traveler
Posted 1 Dec 2023 on Wotif
Extremely happy with the apartment. Not so happy with the view of adjacent car park.
The food at Saros was amazing.
Comment from Hotel Management
24 Jan 2024 by Jane, Hotel Management
Dear Narelle,Thank-you so much for your wonderful score and feedback - we do appreciate you taking the time to share your experience with us. We hope to welcome you back to the Sebel Moonee Ponds again soon.Kind Regards,Jane MoroneyAssistant Manager
