Ratings based on 955 Verified Reviews

4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Apr 2024
Love this property, so close to shopping, dining & MCG. Only issue we had was the $50 per night charge on our credit card, not a pending transaction, an actual charge that was refunded at checkout. This is unnecessary and a little annoying.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
I love the history!
5 out of 5
by A verified traveler from Belmont

Posted 20 Apr 2024
Stay here every time I’m in Melbourne Beautiful old world hotel
Comment from Hotel Management
20 Apr 2024 by David G A Perry, Hotel Management
Dear Joyce,With thanks for your regular patronage and most kind consideration in recommending to readers.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager
4 out of 5
by A verified traveler

Posted 20 Apr 2024
Old feel
Comment from Hotel Management
20 Apr 2024 by David G A Perry, Hotel Management
Dear Simone,We sure have.141 years and counting.Glad to see that your stay was enjoyable.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager
4 out of 5
by A verified traveler

Posted 14 Apr 2024
Very nice hotel. Had some trouble with Wifi but they addressed the issue.
Comment from Hotel Management
14 Apr 2024 by David G A Perry, Hotel Management
Dear John,Delighted that you enjoyed your stay at The Windsor.Until next time my thanks and very best wishes,DavidDavid G A PerryGeneral Manager
5 out of 5
by A verified traveler from Dereel

This traveler left a rating score only Posted 14 Apr 2024
2 out of 5
by A verified traveler

Posted 14 Apr 2024
Very dirty. It was like they didn't own a vacuum. Also the room was not cleaned before we got into it and the ppl before left underwear in the room. Would never stay there again.
Comment from Hotel Management
20 Apr 2024 by David G A Perry, Hotel Management
Dear Sam,Sincerest apologies.We had nothing in our Daily Log on this which is no excuse for such a state of affairs - rather we could not have offered immediate assistance).Hoping to have an opportunity to leave you with memories more befitting The Windsor in future.With thanks for bringing this to our attention and with very best wishes,DavidDavid G A PerryGeneral Manager.
4 out of 5
by A verified traveler from Sssafras

This traveler left a rating score only Posted 11 Apr 2024
4 out of 5
by A verified traveler

Posted 11 Apr 2024
Loved that it was old and had so much history. A bit dated but good fun. Staff were great and very helpful
Comment from Hotel Management
11 Apr 2024 by David G A Perry, Hotel Management
Dear Liz,Thanks for your kind words.Until next time, our thanks and best wishes,DavidDavid G A PerryGeneral Manager
3 out of 5
by A verified traveler

Posted 6 Apr 2024
Lack of business facilities, no 24 hour dining as would be expected in a 5 star hotel. Also lacks facilities to eat between resteraunt close and bar opening. Pretty dissapointing for a beautiful old lady.
Comment from Hotel Management
6 Apr 2024 by David G A Perry, Hotel Management
Dear Anveeta,My apologies for no aligning expectations to experience.We endeavour to be as transparent as possible on this platform.Our Cricketers Bar serves Lunch and dinner daily, yet Room Service is limited.With thanks for the feedback,DavidDavid G A PerryGeneral Manager