Ratings based on 595 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Mar 2024
The room suited our needs it was clean and fresh and had everything we needed
Comment from Hotel Management
19 Mar 2024 by Quest East Melbourne (Management), Hotel Management
Dear Tara, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 4/5 review of our property. Also excited to hear that room was comfortable further and you found the location useful, we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.
by A verified traveler
Posted 18 Feb 2024
Great location
Comment from Hotel Management
21 Feb 2024 by Quest East Melbourne (Management), Hotel Management
Dear Guest, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that you found the location useful further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.
by A verified traveler
Posted 3 Feb 2024 on Wotif
Great
Comment from Hotel Management
21 Feb 2024 by Quest East Melbourne (Management), Hotel Management
Dear Guest, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5/5 review of our property. Also excited to hear that you enjoyed your stay further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.
by A verified traveler
Posted 16 Jan 2024 on Wotif
All great
Comment from Hotel Management
2 Feb 2024 by Quest East Melbourne (Management), Hotel Management
Dear Douglas, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.
by A verified traveler
Posted 16 Jan 2024 on Wotif
Great location especially for attending the tennis.
Comment from Hotel Management
16 Jan 2024 by Quest East Melbourne (Management), Hotel Management
Dear Susan, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 4-star review of our property. Also excited to hear that you enjoyed your stay and found location useful further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.
by A verified traveler
Posted 5 Jan 2024 on Wotif
Friendly staff. Tidy rooms and great location.
Comment from Hotel Management
16 Jan 2024 by Quest East Melbourne (Management), Hotel Management
Dear Alistair, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 4-star review of our property. Also excited to hear that hotel was clean and location was useful, further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.
by A verified traveler
Posted 1 Jan 2024 on Wotif
Comment from Hotel Management
4 Feb 2024 by Quest East Melbourne (Management), Hotel Management
Dear Guest,Thank you for taking the time to provide feedback about your experience.We are thankful to read your review of our property.I apologize that you have encountered some issue where we lost a point and let me assure you we take this feedback seriously and I will bring this to our staff attention.The problems you faced made me realize that we need stricter procedures that I am currently working through to ensure that such issues do not recur.I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest.
by A verified traveler
Posted 21 Dec 2023 on Wotif
Comment from Hotel Management
29 Dec 2023 by Suren, Hotel Management
Dear Steven, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)
by A verified traveler
Impressive
Posted 10 Dec 2023 on HotelsVery impressive with lots of space, and great value for money. Excellent location if you are attending an event at the MCG, AAMI Park or Rod Laver arena.
Just be aware there are only 3 car spaces, however they have a deal with the Pullman where you can park at the guest rate of $40 per night.
Comment from Hotel Management
28 Dec 2023 by Quest East Melbourne (Management), Hotel Management
Dear William, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that the room was spacious and comfortable and the location useful, further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.
by A verified traveler
Posted 8 Dec 2023 on Lastminute
The room and hotel was good and clean
Comment from Hotel Management
10 Dec 2023 by Quest East Melbourne (Management), Hotel Management
Dear Joel, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.
