Ratings based on 96 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2023
Awesome
Comment from Hotel Management
2 Dec 2023 by Jo, Hotel Management
Hi BrentonThank you for your kind review. We look forward to seeing you in the future.Kind regardsJo
by A verified traveler
Posted 3 Jul 2023
Comment from Hotel Management
4 Jul 2023 by Jo, Hotel Management
Thank you for your review. We are glad you enjoyed your visit to Portsea Village Resort and look forward to seeing you in the future.Kind regardsJo
by A verified traveler
Posted 1 May 2023
Thank you
Comment from Hotel Management
16 May 2023 by Jo, Hotel Management
Hi TerrenceThank you for your kind words. Please do not hesitate to contact us if you would like to check availability in the future.Kind regardsJo Higgins
by A verified traveler
Posted 3 Mar 2023 on Wotif
This property is in a very good location.
The room was satisfactory except that it did not have a table and chairs. Essentially it was a bedroom with very limited space. But, everything else was excellent. Staff were excellent. They were very friendly and professional.
Comment from Hotel Management
3 Mar 2023 by Jo, Hotel Management
Hi Sandy Thank you for your review. We do have a variety of accommodation available. Our king superior rooms are suitable for quick stays for the budget conscious. Our one bedroom apartments are fully self contained and have balconies overlooking our pool and courtyard and may be more suitable if you stay with us again. Kind regardsJo
by A verified traveler
Posted 16 Feb 2023 on Wotif
Customer service was really good. The staff were lovely and particular Ange who made our stay very pleasant. Thank you.
Comment from Hotel Management
16 Feb 2023 by Jo, Hotel Management
Thank you much for your kind words.We look forward to seeing you again in the future.
by A verified traveler
Posted 15 Feb 2023 on Wotif
Staff extremely friendly and helpful.
Comment from Hotel Management
16 Feb 2023 by Jo, Hotel Management
Thank you for your kind words.We look forward to welcoming you in the futue.
by A verified traveler
Posted 22 Dec 2022 on Wotif
it has a great location connecting to pier, fishing site, national park, nice cafe and bus stop. The village offers you a sunshine and leafy living environment. You will love to stay for a long weekend.
Comment from Hotel Management
23 Dec 2022 by Angela, Hotel Management
Good morning Shishan, thank you so much for this great review. It was lovely to have you stay here with us. We hope to see you again in the future. Kind regards, Angela Goodwin.
by A verified traveler
Posted 22 Aug 2022
The property was in a great location. The main areas were locked when reception closed so there wasn’t very much communal space. If you are going to put people in a one bedroom no balcony room then at least have communal areas accessible.
by A verified traveler
Posted 13 Jun 2022 on Wotif
Great location and facilities. The staff are exceptional, friendly and always helpful.
Comment from Hotel Management
13 Jun 2022 by Jo, Hotel Management
Hi Christine A pleasure having your family stay.
Kind regards
Jo
by A verified traveler
Posted 9 Apr 2022
Great location, safe and quiet. Staff friendly and helpfull.
Comment from Hotel Management
9 Apr 2022 by Jo, Hotel Management
Hi Karen
Thank you for your review. We are glad you enjoyed your stay.
Kind regards
