Ratings based on 71 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
Car park was full of potholes and unsafe to walk around.
Comment from Hotel Management
21 Apr 2024 by Management, Hotel Management
Hi Michelle, Thanks for your review, We are looking into this
by A verified traveler
Posted 22 Mar 2024
the room was very clean and staff was very helpful
Comment from Hotel Management
28 Mar 2024 by Management, Hotel Management
Thanks for the awesome review Peter!
by A verified traveler
Posted 24 Feb 2024 on Wotif
Excellent
Comment from Hotel Management
25 Feb 2024 by Management, Hotel Management
Thanks for the awesome Review!
by A verified traveler
Not alert
Posted 20 Feb 2024 on HotelsPhilip charged me unnecessarily for the accommodation that already been paid way back. I’m so upset. Informed the hotel about the extension and wasn’t noted as well. Was driving through the coast when my bank informed me i was double charged- yes, I do have accountant for myself. So upset. Be looking for other had I known. But whatever. Thanks
Comment from Hotel Management
20 Feb 2024 by Management, Hotel Management
Hi Nor Hidaya, I have informed you that there was a system error which cause you to be over charged and all monies have been refunded to you. Thanks
by A verified traveler
Posted 15 Jan 2024
Rooms were basic but clean and quiet.
Plenty of parking available.
Easy check-in and check-out.
Staff were friendly and helpful.
Location is conveniently located on Canterbury road with Eastlink access a few hundred meters up the road.
The Manhattan hotel provided good meals and drink options, with plenty of entertainment.
Comment from Hotel Management
19 Jan 2024 by Management, Hotel Management
Hi Stephen, Thanks for the glowing review! We are glad you enjoyed your stay with us
by A verified traveler
Posted 12 Jan 2024
I like the room being very updated, clean and has natural shampoo and body wash
I don't like the fact that there wasn't an elevator for my luggages. I had to carry them 20-30 steps on and down.
Comment from Hotel Management
12 Jan 2024 by Management, Hotel Management
Hi Wei, Thanks for your review, we are glad you loved the room! We apologise that there was no lift, however it is stated in our property details that all rooms are located on the 2nd level and accessed via stairs.
by A verified traveler
Posted 28 Dec 2023 on Wotif
No lift. Poor housekeeping. Excellent accommodation.
Comment from Hotel Management
28 Dec 2023 by Management, Hotel Management
Hi Ben, Thanks for your review, We only have a few stairs to the 1st level, We also believe our housekeeping team does a great job! Thanks for the feedback
by A verified traveler
Posted 13 Nov 2023 on Hotels
Comment from Hotel Management
14 Nov 2023 by Management, Hotel Management
Hi Mark, Thanks for the awesome review!
by A verified traveler
Posted 24 Oct 2023 on Hotels
Comment from Hotel Management
29 Oct 2023 by Management, Hotel Management
Hi Elaine, Thanks for the awesome Review! We are extemely happy that you had an amazing stay with us at Nightcap @ Manhattan!
by A verified traveler
Posted 7 Oct 2023 on Wotif
The room was great but we didn't feel very safe and our car parked outside safe
Comment from Hotel Management
8 Oct 2023 by Management, Hotel Management
Hi Ann, Thanks for the review, Strange to hear that you felt unsafe, as we don't get that often. Our carpark is well lit and under camera surveillance. Hopefully we see you again. Regards
